AI Community Manager

1 Month ago • 3-6 Years • Research Development

Job Summary

Job Description

Prophecy, a data copilot company, is seeking an AI Community Manager for its AI Data Prep and Analysis Platform. This role focuses on building and engaging a self-serve community of data analysts to drive product-led growth. The AI Community Manager will own community touch-points across platforms like Slack and Gainsight PX, drive content and events such as webinars and meetups, launch a champion program to recognize power users, enable self-serve success through curated resources, and close the feedback loop by aggregating and filing bug reports and feature requests. The goal is to turn first-time users into vocal champions for the platform. The role requires fostering an engaged, self-supporting community to accelerate AI and analytics.
Must have:
  • Manage technical/data-tool communities (Slack, Discord, Discourse, Gainsight)
  • Grow engagement for PLG AI/SaaS/developer-first products
  • Use community analytics platforms and basic SQL/Sheets
  • Write approachable posts and documentation on data topics
  • Prior community work in AI, data, or modern analytics stack
  • Set up Gainsight PX Guides or in-product tooltips
  • Understand Alteryx or similar analyst workflows
Good to have:
  • Grow and moderate the community across platforms
  • Drive content and host events like AMAs and webinars
  • Launch a champion program with rewards
  • Enable self-serve success with FAQs and walkthroughs
  • Aggregate feedback and manage Jira tickets
Perks:
  • 99% employer coverage for employee health insurance
  • 75% employer coverage for dependent health insurance
  • Very competitive compensation
  • $200 monthly wellness reimbursement
  • Birthday and anniversary day off
  • Flexible Paid Time Off (PTO)
  • $500 annual professional development reimbursement
  • Company-sponsored Long Term Disability and Life Insurance
  • Flexible Spending Account/Health Savings Account (FSA/HSA)
  • Opportunity to influence an innovative platform
  • End-to-end project ownership

Job Details

About Prophecy 

Prophecy is the data copilot company. Fortune 500 enterprises - including the largest institutions in banking, insurance, healthcare & life sciences, and technology - rely on Prophecy Data Transformation Copilot to accelerate AI and analytics by delivering data that is clean, trusted, and timely. Prophecy enables all data users and makes them productive by helping develop, deploy, and observe data pipelines on cloud data platforms. Organizations trust Prophecy for the most demanding workloads, including tens of thousands of data pipelines that deliver massive volumes of data for AI and analytics.

Prophecy is backed by top VCs and investors including Insight Partners, SignalFire, Databricks, and JPMorgan Chase.

About The Role 

Our AI Data Prep and Analysis Platform is an AI-native product that lets analysts go from messy data to insights in minutes. After winning with an enterprise-sales motion, we’re adding a self-serve, product-led-growth (PLG) channel. As development for data, we’re adjacent to AI code editors such as Cursor and Windsurf.

Our PLG motion depends on an engaged, self-supporting community of data analysts who teach—and inspire—each other. You’ll own every touch-point where that community lives (Slack, Gainsight PX in-app Guides, regional meetups) and turn “first-time tinkerers” into vocal champions.

You Will (Optional)

  • Grow & moderate the community. Setup and own Slack/Discord, Gainsight PX forums, and social groups; draw more Prophecy participants and rapidly respond to community conversation. Identify and selectively engage with other communities for awareness, collaboration, etc.
  • Drive content & events. Publish Q&A threads, office-hour AMAs, and monthly community webinars; co-host meetups in US & India.
  • Launch a Champion program. Identify power users, award badges, perks, and early-access betas; spotlight their success stories.
  • Enable self-serve success. Curate FAQs, template galleries, and in-app walkthroughs with Gainsight PX.
  • Close the feedback loop. Aggregate bugs, feature requests, and sentiment; file Jira tickets and update users when shipped.

Ideally You Would Have (Requirements)

  • 3–6 years managing technical or data-tool communities (Slack, Discord, Discourse, or Gainsight Community).
  • Proven record growing engagement (e.g., doubled WAU, cut churn) for a PLG AI or SaaS or developer-first product.
  • Hands-on with community analytics platforms and basic SQL/Sheets.
  • Outstanding written voice—can turn complex data topics into approachable posts, threads, and docs.
  • Prior community work in the AI, data, or modern analytics stack space.
  • Experience setting up Gainsight PX Guides or in-product tooltip flows.
  • Basic understanding of Alteryx or similar analyst workflows.

Benefits and Perks 

  • Prophecy covers 99% of employee health insurance and 75% for dependents
  • Very competitive compensation
  • We offer $200 per month towards wellness, gyms, massages, facials, and more! 
  • Celebrate your birthday and anniversary with a day off!
  • Flexible PTO 
  • Prophecy provides employees with a $500 professional development reimbursement every year
  • Company sponsored Long Term Disability and Life Insurance
  • FSA/HSA
  • Ability to have your fingerprint on an innovative platform
  • End-to-end ownership of your projects
  • And more!

*Benefits and perks may vary per country

Our Commitment to Merit and Inclusion

At Prophecy, we hire for merit and foster an inclusive culture where people from diverse backgrounds can excel and do their best work. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Prophecy are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and any other protected characteristics under applicable laws.

Your submission of this information is governed by our privacy policy and our use thereof. 

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United States (Remote)

Bengaluru, Karnataka, India (Hybrid)

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