APM Specialist (Internship Position)

We are looking for a Intern to join our APM team. Internship offers an excellent opportunity to gain hands-on experience in working with cutting-edge application performance management solutions and an experienced multinational team.

This is an Office-Based position with shifts during the day and afternoon.

Position will be offered for a period of 6 Months on a paid Definite Contract basis.

Responsibilities

• Assist in the configuration, deployment, and maintenance of APM tools (e.g., graylog, New Relic, dpa, Prometheus, Grafana – specify which Logifuture uses or prefers).
• Systematically investigate, accurately report on, appropriately escalate, and effectively resolve all assigned tickets in accordance with established protocols.
• Monitor application performance metrics, including response times, throughput, error rates, and resource utilisation.
• Support in analysing performance data to identify trends, anomalies, and potential performance issues.
• Collaborate with development and operations teams to troubleshoot and resolve performance bottlenecks.
• Help create and maintain dashboards, alerts, and reports to visualise application health and performance.
• Participate in performance testing activities and contribute to identifying areas for improvement.
• Document APM configurations, procedures, and best practices.
• Assist in researching new APM technologies and industry best practices.
• Contribute to root cause analysis of production incidents related to application performance.