Job Description
We are looking for an Intern to join our APM team. This internship offers an excellent opportunity to gain hands-on experience working with cutting-edge application performance management solutions and an experienced multinational team. The position is office-based with shifts during the day and afternoon. It will be offered for a period of 6 months on a paid definite contract basis. Responsibilities include assisting in the configuration, deployment, and maintenance of APM tools, investigating and resolving assigned tickets, monitoring application performance metrics, analyzing performance data, collaborating with teams to resolve bottlenecks, creating dashboards and alerts, participating in performance testing, documenting configurations and procedures, and contributing to root cause analysis of incidents.
Must Have:
- Assist in APM tool configuration, deployment, and maintenance
- Investigate and resolve assigned tickets
- Monitor application performance metrics
- Analyze performance data
- Collaborate with development and operations teams
- Create and maintain dashboards, alerts, and reports
- Participate in performance testing
- Document APM configurations and procedures
- Contribute to root cause analysis
We are looking for a Intern to join our APM team. Internship offers an excellent opportunity to gain hands-on experience in working with cutting-edge application performance management solutions and an experienced multinational team.
This is an Office-Based position with shifts during the day and afternoon.
Position will be offered for a period of 6 Months on a paid Definite Contract basis.
Responsibilities
- Assist in the configuration, deployment, and maintenance of APM tools (e.g., graylog, New Relic, dpa, Prometheus, Grafana – specify which Logifuture uses or prefers).
- Systematically investigate, accurately report on, appropriately escalate, and effectively resolve all assigned tickets in accordance with established protocols.
- Monitor application performance metrics, including response times, throughput, error rates, and resource utilisation.
- Support in analysing performance data to identify trends, anomalies, and potential performance issues.
- Collaborate with development and operations teams to troubleshoot and resolve performance bottlenecks.
- Help create and maintain dashboards, alerts, and reports to visualise application health and performance.
- Participate in performance testing activities and contribute to identifying areas for improvement.
- Document APM configurations, procedures, and best practices.
- Assist in researching new APM technologies and industry best practices.
- Contribute to root cause analysis of production incidents related to application performance.
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