About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.
Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at .
Job Summary: This role is under the Real Estate department, on the Office Services team. The Assoc Office Services Rep will maintain security at the front desk by monitoring visitors, answering and routing incoming telephone calls, preparing badges, greeting and directing visitors and updating and maintaining the phone extension database.
- Answers incoming telephone calls, determines purpose of call as needed, and routes callers appropriately.
- Greets and directs visitors in a friendly and welcoming manner.
- Maintains security by monitoring visitors in the lobby and preparing visitor badges.
- Updates personnel and phone extension database.
- Proactively assists customers by providing information, support and services.
- Organizes materials and information to meet customer needs.
- Maintains departmental lists, databases and resource materials.
- Compiles and prepares reports.
- Operates and maintains office equipment
- Customer service or related experience; strong customer service abilities.
- MS Office proficiency (Excel, Word & Outlook required).
- Strong written and verbal communication skills including knowledge of professional grammar, punctuation, and spelling.
- Basic administrative, customer service or technical support skills to perform routine tasks.
- High school diploma or equivalent
