Associate Product Manager

1 Month ago • 1 Years + • Product Management

Job Summary

Job Description

Solace is a healthcare advocacy marketplace dedicated to connecting patients and families with experts to navigate personal health. As an Associate Product Manager, you will collaborate with Product Managers to develop the future of healthcare experiences. This role involves executing product initiatives to enhance customer perception, experience, and retention. You will support product management and QA across Solace's products, taking ownership of your work and driving initiatives from concept to launch. The position requires a bias for action, comfort with ambiguity, creativity, and strong communication skills to work effectively across departments. The company is a Series B startup, backed by notable investors, with a mission-driven, lean, and fast-growing fully remote U.S. team.
Must have:
  • Bias toward action and execution
  • Comfort with ambiguity
  • Unfettered creativity
  • Intuition for delightful customer experiences
  • Great communication skills
  • 1+ years of relevant experience in Consumer startups
Good to have:
  • Bring innovative Product ideas to life
  • Be autonomous and take full ownership
  • Rapidly produce and launch concepts
  • Serve as liaison with cross-functional partners
  • Provide project visibility and document decisions
  • Learn and uphold Solace brand standards

Job Details

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health

As an Associate Product Manager at Solace, you'll be responsible for working with our Product Managers to do whatever is necessary to help build our product for the healthcare experience of the future.

About the Role

As an Associate Product Manager at Solace, you will be responsible for executing product initiatives that drive positive customer perception, experience, and retention. You are a self-starter interested in working on a broad set of in-house initiatives.

The Associate Product Manager is responsible for supporting product management and QA across Solace’s products.  This individual contributor role is for the ambitious, the curious and those who don't shy away from feedback.

About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Wall Street Journal funding announcement here.

What You’ll Do

  • Bring innovative Product ideas—and bring them to life.

  • Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.

  • Rapidly produce and launch concepts while laughing in the face of potential failure.

  • Serve as the go-to liaison with cross-functional and creative partners. Define initiative-level roadmaps of supporting workstreams to ensure work delivers on goals and your deadlines are met.

  • Provide up-to-date visibility into current projects and ensure the right stakeholders and cross-functional team members are involved at the right time. You’ll document decisions and action items and follow up with owners on commitments.

  • Learn and become a guardian of the Solace brand and user expectations, upholding standards and best practices across every touchpoint.

What You Bring to the Table

  • A bias toward action and execution. You have an exceptional craving for momentum, and you thrive on timelines that would be unrealistic for most others.

  • Comfort with ambiguity and a refined palate for controlled chaos.

  • Unfettered creativity.

  • Intuition on what it takes to create delightful, consumer-oriented experiences to not only acquire customers, but retain them.

  • Great communication skills that help you work across departments to make marketing visions come to life.

  • 1+ years of relevant experience in Consumer startups.

Who We Are

We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company.

This is a remote position. Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

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