Azure Manager - Cloud

About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

We are seeking an Azure Platform Engineering Manager to lead our India-based engineering team. This role is pivotal in driving the design, development, and operational excellence of our Azure-based cloud platform, supporting mission-critical healthcare billing applications. You will work closely with US-based senior leadership and cross-functional teams in a Safe Agile environment to deliver scalable, secure, and high-performing cloud solutions.

Key Responsibilities:

• Lead and mentor a team of Azure platform engineers, fostering a culture of innovation, accountability, and continuous improvement.
• Collaborate with US-based leadership and product teams to align platform capabilities with business goals.
• Drive the implementation of Azure best practices in infrastructure-as-code, CI/CD, monitoring, and security.
• Own and lead troubleshooting and resolution efforts during production outages or critical incidents, ensuring rapid root cause analysis and system restoration.
• Ensure platform reliability, scalability, and performance to meet the demands of healthcare billing systems.
• Champion Agile and SAFe methodologies, ensuring timely and high-quality delivery of platform features.
• Manage team capacity, performance reviews, and career development plans.
• Oversee incident response, operational tasks, and proactive platform improvements.

Required Qualifications:

• 10+ years of hands-on experience in Azure platform engineering, including IaaS, PaaS, networking, and security.
• Proven people leadership experience, with a track record of managing high-performing engineering teams.
• Strong understanding of Agile/SAFe methodologies and DevOps practices.
• Excellent communication and collaboration skills, with the ability to work effectively across time zones and cultures.
• Experience in the healthcare domain or other regulated industries is a plus.
• Bachelor’s degree in Computer Science, Engineering, or a related field.

Preferred Skills:

• Azure certifications (e.g., AZ-305, AZ-400).
• Experience with tools like Terraform, GitHub Actions, and monitoring platforms (e.g., LogicMonitor, Azure Monitor, App Insights).
• Familiarity with containerization (AKS, Docker) and microservices architecture.
• Experience with cost allocation and financial reporting initiatives to support Finance in tracking cloud spend and optimizing budget alignment.