BD Director (VIP clients)
Job Summary
Job Description
This role involves leading the identification and acquisition of high-net-worth clients globally, managing their relationships, and enhancing services to increase client loyalty. Responsibilities include developing a tiered system for VIP clients, coordinating with various departments for efficient service delivery, and analyzing industry trends to optimize VIP business strategies. The role also entails building and managing a Chinese-speaking VIP business development team. This position requires strong client resources, exceptional negotiation skills, and project management capabilities. The successful candidate will contribute to the growth of OKX by attracting and retaining high-value clients and ensuring their satisfaction through personalized services and tailored product strategies.
Must have:
- Bachelor’s degree in finance, economics, or related field
- 8+ years of experience in business development or sales
- Experience in financial services, FinTech, or blockchain
- Familiarity with crypto exchange ecosystem
- Strong client resources and negotiation skills
- Excellent project management capabilities
- Fluent in both Chinese and English
Perks:
- Competitive total compensation package
- L&D programs and Education subsidy
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes
2 skills required
Job Details
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
- VIP Client Acquisition and Management: Lead the identification and conversion of high-net-worth individuals globally, enhancing both the number of VIP trading clients and the overall transaction volume.
- Relationship Maintenance and Service Enhancement: Cultivate relationships with core VIP clients, driving personalized services, dedicated support, and customized product strategies to increase client loyalty and satisfaction.
- Client Segmentation and Lifecycle Operations: Develop a tiered system for VIP clients, formulating targeted operational strategies and incentive mechanisms for different client levels.
- Cross-Team Coordination and Resource Integration: Collaborate with product, compliance, legal, and other departments to ensure efficient service delivery and prompt responses to VIP client needs.
- Market Insights and Strategy Development: Regularly gather industry and competitive intelligence, analyzing trends among high-net-worth users and institutions to drive iterative optimization of VIP business strategies.
- Team Development and Management: Build and manage a Chinese-speaking VIP business development team, establishing an efficient collaborative framework focused on results.
What We Look For In You
- Bachelor’s degree or higher, preferably in Finance, Economics, Marketing, or a related field.
- 8+ years of experience in business development or sales, with at least 3 years in the financial services, FinTech, or blockchain sectors.
- Familiarity with the cryptocurrency exchange ecosystem and an understanding of the behaviors and preferences of high-net-worth individuals and institutional clients.
- Strong client resources and exceptional negotiation skills, with a proven ability to drive effective conversions.
- Excellent project management capabilities and cross-cultural communication skills.
- Fluent in both Chinese and English, with the ability to operate proficiently in either language within a professional context.
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
#LI-KW1 #LI-ONSITE
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About The Company
OKX is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology. Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.
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