The Global Customer Financial Operations is an organization that oversees the global order-to-cash functions for NBCUniversal Media LLC, which includes Ad Sales, TV Distribution, Universal Pictures International, Universal Products & Experiences, and many other major divisions. The mission of GCFO is to facilitate sales, accelerate cash flow, mitigate risk, and provide customer service excellence.
We are seeking a highly skilled Manager, Billing with a strong analytical mindset, exceptional communication abilities, and a hands-on mentality. The ideal candidate will have a proven track record of overseeing and managing processes, strong stakeholder management, and analyzing data to identify trends, discrepancies, and opportunities for improvement.
Collaboration is key in this role, as they will work closely with other departments to streamline billing operations and resolve business challenges. Strong customer support skills are essential, as they will address and resolve billing-related inquiries from customers promptly and accurately.