Description
Reports To: Accounting Operations Manager
Department: Accounting
Position Status: Salary Exempt
Job Summary:
Responsible for ensuring the team supervised is handling the required auditing, submitting, and follow-ups required to meet the daily SLAs of Billing department.
What You'll Do:
- Works directly with National Account Teams.
- Ensure that customer billing requirements are met.
- Ensure NTE issues are addressed and adjusted.
- Communicates regarding all discrepancies found.
- Regarding fixing Unbillable items so invoices can be submitted.
- Help support team in regard to daily, weekly, and month end responsibilities.
- Performance management regarding employees assigned.
- Responsible for setting up new corporate customer billing requirements and documenting the process. As needed, attends customer training sessions, etc. to ensure that we are accurately meeting the customer’s needs.
- Works with the Accounts Receivable Specialist on resolving issues.
- Performs all other duties as assigned by management.
- Able to run daily reporting to support the team and individual functions including invoices not submitted and invoices with issues.
- Leading group supervising in regard to questions, workload distribution, and tasks.
- Cross training on all areas within billing team and relevant areas within the company to support the billing team efforts.
- Other duties as assigned by management.
What You Need:
- 3+ years of experience in billing, invoicing, finance, accounting.
- Proven experience coordinating multiple projects/assignments simultaneously and completing assigned tasks accurately and on a timely basis.
- Must demonstrate a strong attention to detail with excellent organization skills.
- Strong communication skills.
- Expected to cite examples of organization and time management/methods used to manage or prioritize workload demands.
- Demonstrated experience always maintaining a calm and professional demeanor, exercising excellent judgment, and maintaining a positive perspective in all situations.
- Must possess a strong work ethic and cite examples of experience working in an environment with a high degree of stress/time demands associated with heavy volumes and multiple demands.
- Proven experience identifying and solving problems while streamlining processes to continuously improve productivity and output.
- Demonstrated excellent verbal communication skills with experience and tactfulness in conveying information to and dealing with internal and external customers in a clear, focused, and concise manner.
- Demonstrated high level of initiative and proven ability to work independently with limited supervision.
- Demonstrate ability to delegate, coach, and direct individuals.
- Ability to document processes completed and understanding of what they are doing.
- Must have excel skills that include ability to work with functions at minimum.
- Lives Divisions Values Ð Passionate, Accountable, Committed, Trustworthy - demonstrating the values of Divisions through words, actions, and by example, fosters and environment that reflects the values of the company.
- Can manage the stress of a fast-paced environment.
- Can work effectively with others and independently.
- High school diploma or GED.
- More than basic understand and working knowledge of excel Ð including but not limited to the ability to work with formulas (creating), macros, and multiple tabs in workbooks.
- Working knowledge of Microsoft Office Applications (Outlook, Teams, Word, PowerPoint).
- Experience in NetSuite a plus.
- May require extended hours during peak workloads or special projects.
- Ability to sit at a desk for extended periods of time.
- Ability to manage the stress of a fast-paced environment.
- Ability to meet the in-person requirements of the team and/or business needs.
What You'll Get:
At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
Some of our many benefits include:
- Health, dental and vision coverage on day 1.
- Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
- Paid Primary and Secondary Caregiver leave.
- Employee Assistance Program to assist with everyday challenges.
- Paid time off to volunteer.