Business Administrator
Job Summary
Job Description
As a Business Administrator, you are critical to the team you support in performing routine administrative and processing tasks in a timely and accurate manner, maintaining relevant and accurate records which are important for Telstra for audit and reference purposes. You thrive on providing responsive, considered support and being a key enabler for your team and Telstra, purposefully contributing to shared goals.
Must have:
- Collaborate with relevant stakeholders to order equipment, supplies, and material within a prescribed process.
- Support senior team members in a timely and accurate manner to enable the smooth functioning of administration activities.
- Seek the guidance of senior team members and escalate issues that arise where appropriate.
- Maintain relevant records and documentation for audit and reference purposes as guided by senior team member.
- Utilise relevant tools and applications to determine how to access, present and share information.
- Prioritise service requests in order to support other team members to drive the timely completion of strategic projects and activities.
- Leverage communication skills and business unit knowledge to assist the business in managing day to day administrative tasks.
- Maintain and update a database of satellite spectrum usage and licenses associated with satellite servicers ordered by customers, apply for and renew licenses as required.
Good to have:
- Experience in procurement purchase order work
- Advanced level skill in MS office tools especially EXCEL
- Exposure to order management process
4 skills required
Job Details
What is the focus of the role?
As a Business Administrator, you are critical to the team you support in performing routine administrative and processing tasks in a timely and accurate manner, maintaining relevant and accurate records which are important for Telstra for audit and reference purposes. You thrive on providing responsive, considered support and being a key enabler for your team and Telstra, purposefully contributing to shared goals.
About the team
At Telstra, we’re all about helping our customers connect: faster, better, and smarter. And that’s where you come in, to help us realise our purpose, to build a connected future so everyone can thrive.
Our Enterprise business is a growth engine for Telstra, focused on providing business customers of all sizes with industry-based services and solutions. We meet a critical need in the market – combining connectivity infrastructure across the world with the leading technology solutions and expertise.
About the role
As a Business Administrator, your key responsibilities are:
- Collaborate with relevant stakeholders to order equipment, supplies, and material within a prescribed process, and support senior team members in a timely and accurate manner to enable the smooth functioning of administration activities
- Seek the guidance of senior team members and escalate issues that arise where appropriate, ensuring the relevant stakeholders are kept abreast of important details
- Maintain relevant records and documentation for audit and reference purposes as guided by senior team member
- Utilise relevant tools and applications to determine how to access, present and share information
- Prioritise service requests in order to support other team members to drive the timely completion of strategic projects and activities
- Leverage communication skills and business unit knowledge to assist the business in managing day to day administrative tasks
- Maintain and update a database of satellite spectrum usage and licenses associated with satellite servicers ordered by customers, apply for and renew licenses as required.
About you
Essential
- Experience in back-office support, case management
- Experience in a high-volume environment with multiple demands
- Self-starter and multi-tasker, juggling different processes
Highly Desirable
- Experience in procurement purchase order work a plus
- Advanced level skill in MS office tools especially EXCEL
- Exposure to order management process a plus
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About The Company
We're an iconic Aussie brand with a global footprint.From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.Working at Telstra, we all have a why.Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.
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