Business Advisory Associate

Skill required: Supply Chain - Warranty Management
Designation: Business Advisory Associate
Qualifications:BE/BTech/Diploma in Automobile
Years of Experience:1 to 3 years
Language - Ability:English(Domestic) - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? provide required warranty cost saving to our client by adjusting the claims submitted by dealer. Investigate warranty claims and take appropriate decision. Be a process SME and take initiative to improve team performance. Diagos complex automotive claims. Verification and Analisys of automotive warranty repair claims based on external support resources (Parts catalog, dealer assist & standard labor time). Implement practices to improve operational efficiency.
What are we looking for? BE Automobile Graduate/Diploma with or without Automotive experience BE Mechanical Graduate/Diploma with Automotive experience Experience in Warranty Experience with Auto components Interpersonal skills to deal with dealers, warranty engineers, etc Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim Expert level capability in use of desktop software (MS Office Suite, with focus on Excel) Organized, timely, pro-active and highly productive Strong written communication in English Attention to detail and ability to multi-task Experience in Warranty /Auto Dealership •Automotive Warranty •Automotive Warranty Claims Processing •Automotive Warranty Claims Administration •Automotive After Sales
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts