Business Analyst - Assistant Manager - General Trade QR
Job Summary
Job Description
Paytm is seeking a Business Analyst - Assistant Manager for its General Trade QR team. The role focuses on data, statistical analysis, and reporting to enhance business performance. Responsibilities include identifying and implementing operational process improvements, collaborating with cross-functional teams, analyzing business data for trends and insights, managing device planning and allocation, monitoring day-to-day operations for efficiency, managing the device budget, identifying and mitigating operational risks, managing vendor relationships, and fostering a culture of continuous improvement. The ideal candidate will have experience with SQL, business analysis tools, Microsoft Office Suite, data visualization tools, and strong documentation skills.
Must have:
- Experience with SQL or other data analysis tools.
- Proficiency in business analysis tools and Microsoft Office Suite.
- Strong documentation skills for creating business requirements and process flows.
- Experience with data visualization and reporting tools.
- Engineering academic background with specialization in data science.
Good to have:
- Process improvement identification and implementation.
- Cross-functional collaboration with various departments.
- Data analysis and reporting for actionable insights.
- Device planning and allocation management.
- Budget management and risk mitigation.
- Vendor and supplier relationship management.
Perks:
- Opportunity to be part of India's largest digital lending story.
- Contribute to bringing half a billion Indians into the mainstream economy.
- Work in a company with a collective energy and focus on customers.
- Be part of India's largest merchant acquirer.
Job Details
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the Role: Business analyst focuses on data, statistical analysis and reporting to help investigate and analyze business performance, provide insights, and drive recommendations to improve performance.
Expectations/ Requirements:
Process Improvement: Identify, design, and implement operational processes and systems across departments to enhance efficiency and effectiveness.Ensure that these processes are scalable, efficient, and align with business goals.
Cross-functional Collaboration: Collaborate with department heads (e.g., sales, marketing, finance, product, etc.) to ensure various business requirements.
Data Analysis & Reporting: Analyze business performance data to identify trends, challenges, and opportunities. Prepare regular reports and provide actionable insights to senior leadership.
Device Planning & Allocation: Ensure the effective planning & optimal allocation to meet business demands and company objectives.
Efficiency: Monitor day-to-day business operations to identify bottlenecks, inefficiencies, and risks, and implement solutions to improve workflow and productivity.
Budget Management: Manage the device budget, ensuring that spending aligns with organizational goals and strategic priorities.
Risk Management: Identify and mitigate operational risks by developing and implementing appropriate contingency plans.
Vendor & Supplier Management: Manage relationships with key vendors and service providers, ensuring that service levels are met, and contracts are negotiated effectively.
Continuous Improvement: Foster a culture of continuous improvement by identifying new tools, technologies, and methodologies to improve operations.
Key Skills Required:
Experience with SQL or other data analysis tools.
Proficiency in business analysis tools (e.g., Microsoft Visio, Lucidchart) and Microsoft Office Suite (Word, Excel, PowerPoint).
Strong documentation skills, with the ability to create clear and detailed business requirements, process flows, and reports.
Experience with data visualization and reporting tools (e.g., Tableau, Google Data Studio).
Education: Applicants must have an engineering academic background with specialization in data science .
Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.
Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story!
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