Business Control Officer

About Nubank

Nubank was founded in 2013 with the mission of freeing people from a bureaucratic, slow, and inefficient financial system. Through cutting-edge technology and exceptional customer service, we have been redefining people's relationship with money across Latin America. Today, we operate in Brazil, Mexico, and Colombia, positioning ourselves as one of the world’s largest digital banking platforms and a leader in financial technology.

With offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany), Nubank continues to expand its impact. Founded by Colombian David Vélez, alongside Brazilian Cristina Junqueira and American Edward Wible, we are committed to revolutionizing the financial sector. Learn more at www.nu.com.mx.

About the role

As a Business Control Officer (BCO), you will play a critical role in supporting and strengthening Nubank’s risk management culture within the First Line of Defense. You will collaborate with business teams to proactively identify, assess, and mitigate risks while ensuring regulatory compliance and process efficiency.

This role requires a hands-on approach, deep business and risk expertise, and strong communication skills to influence and guide internal stakeholders. 

Key responsibilities:

• Act as a risk advisor, supporting business teams in managing First Line Risk Management activities.
• Own, coordinate, and control the New Products & Features (NP&F) process, ensuring compliance with internal policies, regulatory requirements, and risk mitigation best practices.
• Proactively identify and assess risk areas, implementing appropriate remediation actions.
• Develop and enhance governance frameworks to ensure effective risk control implementation, execution, and monitoring.
• Define and assess the risk environment, ensuring adequate mitigation strategies are in place.
• Evaluate, challenge, and strengthen control design and implementation, owning and implementing relevant new controls when needed.
• Prepare comprehensive risk reports for leadership to provide visibility into key risk areas and mitigation strategies.
• Embed a risk mindset into strategic decision-making, including product development and operational processes.
• Drive documentation initiatives to ensure process transparency and minimize key-person dependencies.
• Oversee audit and regulatory inspections, coordinating responses and ensuring timely remediation of findings.
• Engage with internal and external stakeholders, including regulators and auditors, to ensure compliance with the Mexico Sofipo and future Bank environment.

Qualifications:

• Strong ownership mindset and ability to work independently.
• Hands-on approach with a problem-solving attitude.
• Excellent communication skills (concise and clear) in both English and Spanish.
• Deep understanding of Risk Management principles, particularly in financial institutions.
• Solid knowledge and experience with the Mexico Sofipo and Bank regulatory landscape.
• Strong ability to build relationships at all organizational levels.
• Analytical thinker with the ability to challenge the status quo and propose improvements.
• Quick learner with adaptability in fast-paced environments.
• Ability to prioritize effectively and manage multiple workstreams.

It will be a differential if you..

• Prior experience in Compliance, Risk, or Legal functions.
• Bachelor's degree in Law, Business, Finance, or a related field.
• Strong knowledge of CNBV regulations.
• Experience in translating data into strategic insights and actionable recommendations.

Additional Information

Remote and Office Hybrid Model: Nubank employees will have a fixed schedule for working from the office as part of their Business Unit’s base location. The employment contract will be based on the cities where Nubank operates. Further details will be shared during the hiring process.