Business Services Team Manager

2 Months ago • All levels

Job Summary

Job Description

The Business Services Team Manager will lead the travel, logistics, event, scheduling, expense policy, and administration operations. This includes coordinating large-scale company events, managing travel procurement, and ensuring events run efficiently and safely. The team is also responsible for expense claim approval, ensuring fairness and consistency, and providing traditional 'EA' services such as scheduling meetings and coordinating reports. The role demands excellent coordination, planning, decision-making, budgeting, procurement, reporting, and management within a fast-paced tech environment. The team is responsible for travel approvals, logistics and operations, expense review in line with policies, planning complex company events four times a year, Company offices that provide executive briefing and operational facilities and Our global duty of care, health and safety programs with comprehensive policies and practices.
Must have:
  • Exceptional academic track record from high school and university.
  • An undergraduate degree in a technical or business subject.
  • Demonstrated good judgement in matters involving money.
  • Ability to work in a global, multicultural organization.
  • Excellent interpersonal skills, curiosity, and flexibility.
Good to have:
  • Travel industry experience.
  • Project management experience.
  • Event management and operations experience.
  • Business and corporate administration experience.
Perks:
  • Distributed work environment with twice-yearly team sprints in person.
  • Personal learning and development budget of USD 2,000 per year.
  • Annual compensation review.
  • Recognition rewards.
  • Annual holiday leave.
  • Maternity and paternity leave.
  • Employee Assistance Programme.
  • Opportunity to travel to new locations to meet colleagues.
  • Priority Pass, and travel upgrades for long haul company events.

Job Details

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices.

The company is founder led, profitable and growing. We are hiring a Business Services Team Manager to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.

This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.

We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.

This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.

Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.

Our team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.

Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing

Leadership and accountability

This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.

As a manager, your team would be responsible for

  • Travel approvals, logistics and operations
  • Expense review in line with policies
  • Planning of complex company events four times a year
  • Company offices that provide executive briefing and operational facilities
  • Our global duty of care, health and safety programs with comprehensive policies and practices

What we are looking for

  • An exceptional academic track record from both high school and university
  • An undergraduate degree in a technical or business subject
  • Drive, and a track record of going above-and-beyond expectations
  • Leadership and management skills
  • Demonstrable good judgement in matters involving money, policy and in-person interactions
  • Ability to work in a global, multicultural organisation
  • Excellent interpersonal skills, curiosity, flexibility
  • Responsibility, accountability, thoughtfulness and self-awareness
  • Result-oriented, with a personal drive to meet commitments 
  • Ability to travel up to four times a year, for company events up to two weeks long

Additional skills that you might also bring

  • Travel industry experience
  • Project management experience
  • Event management and operations experience
  • Business and corporate administration experience

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Similar Jobs

Liquid Asia - Senior Manager - Brand Management

Liquid Asia

Mumbai, Maharashtra, India (On-Site)
3 Days ago
Synechron - Guidewire Policy Center Configuration Lead

Synechron

Warren, New Jersey, United States (On-Site)
1 Year ago
onwards Search - Senior Customer Lifecycle Marketing Manager

onwards Search

Boston, Massachusetts, United States (Hybrid)
1 Week ago
PwC - Admin Assistant II

PwC

Makati City, Metro Manila, Philippines (On-Site)
9 Months ago
Xentrix studios - Lighting – Senior Artist

Xentrix studios

India (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Illumina - EHS Specialist, Hazard Communication Specialist

Illumina

Bengaluru, Karnataka, India (On-Site)
11 Months ago
Granicus - Business Development Manager - EMEA Tourism

Granicus

United Kingdom (Remote)
2 Months ago
Keywords Studios - Senior Business Development Manager

Keywords Studios

England, United Kingdom (Remote)
4 Months ago
Blitz app - Senior Software Engineer (C++)

Blitz app

India (Remote)
4 Months ago
London stock Exchange - Benchmark Product Specialist – Senior Associate

London stock Exchange

Edinburgh, Scotland, United Kingdom (On-Site)
1 Month ago
Arista Networks - Account Manager

Arista Networks

Los Angeles, California, United States (On-Site)
1 Month ago
Cognite - Vice President Global Academy

Cognite

Phoenix, Arizona, United States (Hybrid)
1 Month ago
bytedance - Lark APAC Integrated Marketing Intern

bytedance

Singapore (On-Site)
3 Months ago
PwC - BCS Associate

PwC

Pasig, Metro Manila, Philippines (On-Site)
8 Months ago
PwC - Audit Senior Associate / Assistant Manager  - Trade, Industries & Services / US GAAP

PwC

Zürich, Zurich, Switzerland (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Worldwide

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!