Business Systems Architect (Contractor)

7 Months ago • 8 Years + • Business Analysis

Job Summary

Job Description

LILT is seeking an experienced Business Systems Architect for a part-time contract role, approximately 20 hours per week. The architect will lead technology strategy and oversee the implementation of key systems, focusing on scalability and alignment with business goals. Responsibilities include developing and maintaining the enterprise architecture, leading the implementation of a new CPQ and billing system, optimizing existing systems like Salesforce, JIRA, and NetSuite, and championing integration strategies. The role also involves ensuring data integrity, providing technical leadership, and effectively communicating technical concepts to non-technical stakeholders. Working hours must overlap with US PST or EST.
Must have:
  • 8+ years in enterprise software architecture (SaaS)
  • Deep knowledge of Salesforce, JIRA, NetSuite
  • Experience with data integration platforms
  • Strong understanding of data warehousing
  • Excellent communication and leadership skills
Good to have:
  • Hands-on Salesforce, JIRA, Netsuite experience
  • Familiarity with marketing automation systems
  • Proven success in implementing billing systems
  • Proactive problem-solver
  • Adaptable to fast-paced environments
  • Strategic thinker

Job Details

LILT in the News

About LILT

LILT was founded by Spence and John, who met at Google working on Google Translate and saw the need for better AI-powered translation in the enterprise. Since 2015, LILT has focused on building cutting-edge language technology, investing early in Large Language Models to improve translation quality and meet the demands of global organizations.

Today, LILT’s Contextual AI Engine, Connector APIs, and Human Adaptive Feedback deliver accurate, nuanced translation across text, video, and speech in 100+ languages. Integrated with 100+ business systems, LILT helps enterprises scale global growth and deliver seamless multilingual experiences. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. LILT is backed by visionary investors including Intel Capital, Sequoia Capital, and Redpoint.

About the Role

LILT is seeking a highly experienced and motivated Business Systems Architect to lead our technology strategy and oversee the implementation of key systems. This is a critical role that will shape LILT's technology landscape and ensure our systems are scalable, robust, and aligned with our business goals. While we’re looking for someone with a broad range of skills, we’re open to flexible approaches and are committed to supporting you with resources to help realize this vision.

This is a part-time role, approximately 20 hours per week. Working hours must overlap with US PST or EST. 

Responsibilities:

  • Develop and maintain a comprehensive enterprise architecture for LILT: Partner with BizOps and Engineering to define the overall technology vision, strategy, and roadmap to support LILT's growth and evolving needs.

  • Lead the implementation of a new CPQ and billing system: Oversee the integration and deployment of a new CPQ and billing software, ensuring seamless integration with existing systems like Salesforce and NetSuite.

  • Optimize existing systems: Evaluate and improve the current implementation of Salesforce, JIRA, NetSuite, data pipeline tools (Hightouch, Stitch, Fivetran, Zapier), and other critical business applications to enhance efficiency and effectiveness.

  • Champion integration: Define and implement a robust integration strategy across all platforms, leveraging tools like Workato, Boomi, or similar to create a cohesive and efficient technology ecosystem. 

  • Ensure data integrity: Develop and implement strategies to address data integrity issues and leverage data warehousing solutions like BigQuery, Snowflake for business insights.

  • Provide technical leadership: Guide employees and contractors, providing technical direction, and fostering a collaborative environment to ensure project success.

  • Communicate effectively: Bridge the gap between business needs and technical solutions, effectively communicating complex technical concepts to non-technical stakeholders.

Qualifications:

  • 8+ years of experience in enterprise software architecture, with a focus on SaaS 

  • Deep knowledge of Salesforce, JIRA, NetSuite, and modern billing platforms. Hands-on experience with Salesforce, JIRA, Netsuite is a significant plus though familiarity with equivalent systems will also be considered.

  • Experience with data integration platforms (such as Fivetran, Hightouch, Stitch, Zapier, Workato, etc.) and API-driven architectures, with a good understanding of data migration and ETL processes.

  • Familiarity with marketing automation systems and their integration with CRM platforms.

  • Proven track record of successfully implementing large-scale billing system projects.

  • Strong understanding of data warehousing and analytical skills.

  • Excellent communication, interpersonal, and leadership skills.

  • Proactive problem-solver with a hands-on approach.

  • Adaptable and able to work in a fast-paced, growing environment.

  • Strategic thinker with the ability to execute tactical solutions.

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.

At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns or require accommodations related to the use of AI in our hiring process, please let us know at recruiting@lilt.com.

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

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