Business Transformation Analyst

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

Proactive security starts here.  TrendMicro.com

Location: Hybrid, based out of our Las Colinas, Texas HQ.

Position Summary:

The Business Transformation Analyst will be responsible for the critical examination, design, and implementation of new or refined business processes and information systems to improve operational efficiency and achieve business goals. You will work closely with cross-functional teams to ensure that business processes and system solutions are in harmony with an organization's strategic goals.

Responsibilities:

• Stakeholder Engagement: Collaborate with stakeholders to understand their needs and ensure the business processes align with the organizational goals.

• Analyze Business Processes: Evaluate existing processes to identify areas for improvement and optimization.

• Process Design: Develop and design new business processes by understanding the requirements and objectives of the business.

• Documentation: Create detailed business process documentation, including process maps and flowcharts.

• Data Analysis: Collect and analyze data to support business process improvements and decision-making.

• Project Management: Manage projects related to business process changes, ensuring timely and successful completion.

• Technology Evaluation and Implementation: Evaluate/implement technology solutions that support and enhance business processes.

• Training and Support: Provide training and support to users affected by new or changed business processes.

• Performance Monitoring: Monitor the performance of business processes to ensure they are delivering the desired outcomes.

• Continuous Improvement: Continuously seek opportunities to improve processes, reduce costs, and enhance efficiency.

• Able to work with various teams in different time zones. 

Qualifications:

• Bachelor’s degree in business administration, Information Systems, data analytics or a related field.

• Proficient in business process reengineering with ERP / BPM system implementation and technical support.

• In-depth knowledge of the Order to Cash processes, including order management, billing, credit management, and collections.

• In-depth knowledge of the Accounting general ledger, accounts payable, accounts receivable, and financial close processes.

• Hands-on Experience with Hyper Automation / Robotic Process Agent / AI expert system implementation is a plus.

• Hands-on Experience with Microsoft Data Fabric / Data analytics platform implementation is a plus.

• Hands-on Experience with data query and analytics tools such as Microsoft Power BI.

• Familiarity with project and team collaboration tools such as Microsoft O365.

DEI Commitment:

Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization.

What We Offer You:

You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family.

• Comprehensive medical, dental and vision insurance

• Life insurance

• Short & Long Term Disability 

• Pre-partum, maternity, parental and medical leave

• Mental Health Wellness Program

• Adoption Assistance

• Wellness Incentive

• Pet Insurance

• 401(k) with company match

• Paid Time Off

• 14 Annual Holidays

• Tuition Assistance

• Employee Resource Groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.

Be Passionate. Be Innovative. Be a Trender.

This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).

#LI-EC1 #LI-Hybrid