City Head - EM/AGM/CM - EDC - Chennai
Job Summary
Job Description
Paytm is seeking a City Head for its Enterprise Distribution and Commerce (EDC) division in Chennai. The role involves driving and growing revenue for a portfolio of accounts in the region through various payment and merchant services. Key responsibilities include expanding distribution and market share, recruiting and managing a team, formulating counter-strategies against competitors, analyzing data to identify improvement areas, planning market strategies, monitoring quality parameters, conducting audits, and maintaining long-term relationships with merchants. The ideal candidate will leverage their understanding of the Indian retail ecosystem to provide holistic solutions, drive upselling and cross-selling, and have experience managing large enterprise accounts and teams.
Must have:
- Grow distribution and market share
- Identify and recruit team
- Formulate counter-strategies
- Analyze data and identify improvements
- Plan market size and geographies
- Communicate plans/targets effectively
- Monitor quality parameters and conduct audits
- Maintain long-term merchant relationships
- Upselling and cross-selling
- Manage large teams
- High drive, initiative, self-motivation
- Network and meet potential clients
- Manage large enterprise accounts
- Good communication and negotiation skills
Good to have:
- Skilled in coaching and mentoring
- Quick learner
- Willing to travel extensively
- Graduate/MBA
2 skills required
Job Details
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.
About the team: Drives and Grows the Revenue for one's portfolio of accounts in the region, through various payment and merchant services.
About the role: To be a part of enterprise team, Drive and Grow the Revenue for one's portfolio of accounts in the region, through various payment and merchant services.
Expectations/ Requirements:
● Grow Distribution and Market share in the assigned area of operations.
● Identify and Recruit the team to align and drive business in the market.
● Skilled in coaching and mentoring, a quick learner who grasps and puts into application
new learned ideas and concepts.
● Formulate and Launch the counter strategy for local initiatives taken up by the
competition.
● Ability to understand the data to gather the right information and plan the execution
accordingly.
● Analyze the data and identify the improvement areas, substantiate through market visits to identify the priority spots in order to perform in.
● Plan the market size, span and geographies for Team.
● Should be able to devise the best methods for communication of plans/targets to the
team to minimize the expectations vs delivery gap.
● Monitor the Quality parameters as suggested by the management.
● Validate and conduct the audits on the acquisitions and sales done by the team.
● Ensure the team members are in market where sales & usage are done regularly
● Should have good networking capabilities and be willing to travel extensively throughout their specified area
● Maintaining and sustaining long-term relationships with on boarded merchants.
● Must use her/his acumen and understanding of the Indian retail ecosystem and network to come up with holistic solutions for the accounts allotted.
● Monitoring Upselling and cross-selling by the team.
● Drive and Grow Revenue for one's portfolio of accounts in the region, through various
payment and merchant services
● Have experience in managing and leading large teams of account managers.
Superpowers/ Skills that will help you succeed in this role
● Must have high level drive, initiative and self – motivation.
● Minimum of 08-15 years of relevant experience.
● Should have large team size handling experience.
● Identify and meet potential clients by growing, maintaining and leveraging your network.
● Should have good exposure in managing large enterprise accounts.
● Should be a graduate/MBA.
● Should possess good communication and negotiation skills.
Why join us :
We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that is how it will always be. We are the largest merchant acquirer in India.
Compensation:. If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!z
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