Clinical Sales Specialist 2 – Brazil

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At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

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Please submit your resume in English. English fluency is a requirement for the position.

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Position Summary:

The Clinical Sales Specialist (CSS) will be responsible for supporting Illumina’s continuous business growth and strengthening partnerships with clinical customers across the entire state of São Paulo, Brazil.

Working closely with the Territory Account Managers (TAMs), the CSS will coordinate and execute strategies to communicate the value of genomics to diverse stakeholders in clinical organizations. This includes generating demand at the laboratory/hospital level and demonstrating value to healthcare system executives. The CSS will contribute to aligning customer objectives with the successful adoption of Illumina’s current and future technologies and services.

Key Responsibilities:

• Collaborate with TAMs to develop high-value, long-term customer accounts through relationship-based sales techniques.
• Support the District Sales Manager (DSM) and TAMs in creating customized territory plans.
• Understand the clinical and economic trends that influence decision-making across various healthcare segments.
• Analyze the competitive landscape and support the implementation of strategies to effectively position Illumina solutions.
• Share technical and product knowledge with customers and TAMs to facilitate sales.
• Partner with TAMs to plan and organize activities, ensuring effective sales support, technical assistance, and applications support.
• Prepare and deliver impactful sales presentations in both Portuguese and English; participate in customer demonstrations and training sessions.
• Support the introduction of new technology platforms and products into key accounts, ensuring clear information flow during pre-commercial phases.
• Provide regular feedback to management on account status and key initiatives.
• Maintain up-to-date customer information in Illumina’s CRM and monitor purchasing activities.
• Use the CRM system to identify growth opportunities within existing accounts.
• Provide accurate and timely sales forecasts.
• Interpret and share relevant insights from scientific publications on sequencing with the team and customers.
• Represent Illumina at trade shows, congresses, workshops, and scientific events; frequent travel (approximately 50% of the time) will be required.
• Serve as a central communication point to ensure a clear and efficient information flow between Illumina and its customers.
• Build and maintain strong relationships at all levels within customer organizations.

Preferred Background:

• Bachelor’s degree in Life Sciences or related field; a postgraduate degree is a plus.
• Minimum of 3 years’ experience in molecular diagnostics sales or a related field.
• Fluency in Portuguese and English, with excellent written and verbal communication skills.
• Strong understanding of the healthcare sector, trends, and opportunities.
• Technical background in molecular biology or genomics (preferred).
• Proven ability to develop and expand key accounts.
• Excellent listening, organizational, negotiation, and time management skills.
• Highly collaborative, proactive, and consistently ready to support colleagues and customers.
• Dynamic, adaptable, and results-oriented professional.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.