Consultant, Consumer Solutions

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for their first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

• Bachelor’s degree in Business, Marketing, Technology or a related field.
• 5+ years’ experience in business administration or similar process-driven role, with knowledge of product management and agile methodology preferred but not a requirement.
• Curious and customer focused, with a problem-solving mindset.
• Ability to work autonomously and collaboratively in a matrix organization.
• Excellent written and oral communication.
• Detail-oriented with a strong focus on accuracy.
• Adaptable and open to learning new skills and technologies.
• Strong organizational skills with the ability to handle multiple projects and priorities concurrently in a fast-paced environment.
• Ability to collate and assimilate complex information into logical and easily presentable material.
   

Impact You'll Make:

The Consultant, Product Manager supports the Consumer Solutions team in delivering against the overall strategic direction and market success of TransUnion’s solutions. Reporting to the Snr. Director, Consumer Solutions this role will support the coordination and execution of business-as-usual (RUN) activities and other product-related tasks as well as collaborating with cross-functional teams to streamline processes and enhance overall product efficiency.

Responsibilities:

• Support day-to-day product management activities relating to existing solutions and new product development / extension initiatives.
• Assist with market research, product analytics, competitive analysis, and gathering user feedback where applicable to support new product development or enhancements.
• Creates financial projections, including budget projections, cost projections and revenue for new and existing solutions working with Product Managers working alongside our Finance team.
• Ability to collate and assimilate complex information into logical and easily presentable material.
• Coordination and intake processing of product queries, pricing and policy exception requests, including tracking, SLA management and reporting across all Consumer Solution products.
• Collaboration across cross-functional teams for information gathering and investigations to support Product Management queries and issue resolution.
• Coordination across cross-functional teams to streamline processes, communication requirements and similar processes.
• Support across existing projects where required.
• Support policy reviews and updates as defined by governance or business stakeholders.
• Collaborate with the respective Product Managers in creating new product documentation and coordination of training material for sales enablement or other key audiences.
• Additional ad-hoc assignments as directed to meet business needs.
   

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title:

Consultant, Solutions Consulting