Corporate Growth Manager (Fiat Strategy)
Job Summary
Job Description
Binance is seeking a Corporate Growth Manager (Fiat Strategy) to monitor and resolve payment discrepancies in Fiat payment flows, ensuring payment integrity. The role involves designing and maintaining data dashboards for Fiat payment channel performance analysis, uncovering trends, and mitigating risks. Responsibilities include producing performance reports with actionable insights, managing relationships with payment partners, supporting new business initiatives, enhancing operational processes for Fiat transactions, and collaborating with internal teams like customer support, finance, compliance, and product. The ideal candidate will be able to independently optimize operations, develop and execute user growth strategies, and possess strong cross-functional collaboration skills. Bilingual proficiency in English and Chinese is required.
Must have:
- Proactively monitor and resolve Fiat payment discrepancies.
- Design and maintain data dashboards for payment channel performance.
- Produce reports and provide insights on Fiat operations.
- Assist in managing payment partner relationships.
- Support new Fiat business initiatives.
- Enhance Fiat transaction processes and drive automation.
- Collaborate with internal stakeholders for seamless Fiat transactions.
- Independently identify and optimize operational inefficiencies.
- Develop and implement user growth strategies.
- Bilingual English and Chinese proficiency required.
Perks:
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization
- Tackle unique, fast-paced projects with autonomy
- Thrive in a results-driven workplace with opportunities for career growth
- Competitive salary and company benefits
- Work-from-home arrangement
10 skills required
Job Details
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Responsibilities
- Payment Discrepancy Monitoring & Resolution: Proactively monitor Fiat payment flows to detect and analyze discrepancies. Investigate root causes of anomalies and collaborate with payment service providers to implement timely resolutions and preventive measures that uphold payment integrity.
- Data-Driven Channel Analysis: Design, build, and maintain a robust data dashboard to track the performance of Fiat payment channels. Leverage data analytics to uncover trends, identify areas for optimization, and mitigate potential risks.
- Performance Reporting & Strategic Insights: Produce regular reports highlighting key performance metrics related to Fiat operations, particularly discrepancy rates and resolution timelines. Deliver actionable insights to drive continuous improvements in operational efficiency and user experience.
- Payment Partner Collaboration: Assist in managing relationships with existing banking and payment partners, while supporting the evaluation and onboarding of new providers to expand and strengthen our Fiat infrastructure.
- Initiative Implementation & Support: Contribute to the rollout of new business initiatives related to Fiat operations. Support data growth strategies, identify opportunities to enhance conversion rates within payment flows, and implement risk mitigation measures.
- Operational Process Enhancement: Identify and recommend improvements to enhance the efficiency and accuracy of Fiat transaction processes. Partner with product and engineering teams to drive automation and system upgrades that reduce discrepancies and improve reliability.
- Cross-Functional Collaboration: Work closely with internal stakeholders—including customer support, finance, compliance, and product teams—to ensure seamless execution of Fiat transactions and provide operational expertise for product launches and market expansion efforts, with a focus on payment integrity.
Requirements
- Independent Operational Optimization: Ability to proactively identify operational inefficiencies and user friction points without relying on detailed guidance. Must be capable of designing and executing data-driven optimization initiatives that enhance process efficiency and overall user experience.
- User Growth-Oriented Strategic Thinking & Execution: Strong ownership mindset with the ability to independently develop and implement strategies focused on user acquisition, conversion, and retention. Should demonstrate end-to-end execution skills, from insight generation to measurable impact on user growth.
- Cross-Functional Collaboration: Work closely with internal stakeholders—including customer support, finance, compliance, and product teams—to ensure seamless execution of fiat transactions and provide operational expertise for product launches and market expansion efforts, with a focus on payment integrity.
- Bilingual English and Chinese is required to be able to coordinate with overseas partners and stakeholders.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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About The Company
Binance is the world’s leading blockchain ecosystem and cryptocurrency infrastructure provider with a product suite that includes the world's largest digital asset exchange and much more.
Trusted by over 200 millions of users worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more.
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