Credit Risk Strategy Lead

ABOUT TIDE

At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE ROLE

• Lead the Credit Risk function at Tide, owning all outcomes and taking initiative to deliver constant improvements and operational excellence
• Develop Credit Risk strategies and policies, deliver them and measure their performance
• Own the P&L impact of our Credit Policies
• Balance approval rates and loss rates in order to optimize commercial impact
• Monitor performance of credit portfolio to ensure it hits commercial KPIs
• Create monitoring dashboards and presentations for senior management, credit committees and auditors, recommending which decisions to make
• Monitor and adjust the composition of the credit portfolio in order to ensure limited exposure to correlated risk factors
• Adopt a continuous improvement mind-set, constantly identifying opportunities to enhance processes/procedures and adopt new tools/technologies
• Be hands-on with gathering, preparing, and analysing complex customer datasets. Technical data analysis skills are required
• Create a framework to assess and optimize profitability of current credit policies
• Identify opportunities to better manage risk by:
• Identifying and acquiring additional data sources as needed
• Identifying additional rules to filter out unprofitable segment
• Constantly measure, assess and improve our credit policies across all products
• Ensure compliance of Credit Policy with relevant laws and regulation
• Reporting to the VP of Credit, work in partnership with Data Science, Product Management, Collections and the Risk and Compliance team who will act as the second line of defence

WHAT WE ARE LOOKING FOR

• At least 5 years’ experience in a Credit Risk or Analytics role in the Credit sector, ideally in Fintech or within financial institutions in a retail, small business lending or commercial banking risk area
• Solid commercial acumen and a robust understanding of the economics underpinning revolving credit portfolios gained through consultancy or direct financial institution work
• Work experience in a credit risk environment with automated processes and data-driven decisioning tools/culture
• Strong technical knowledge and credibility in quantitative risk management, statistical modelling, linear and non-linear optimization or similar
• Hands-on proficiency with data and analytical tools (SQL and Excel) and visualisation software (e.g., Tableau, PowerBI, Looker)
• Background in machine learning and AI is not required but would be a plus
• Strong analytical skills and ability to work independently
• Ability to work effectively with external counter-parties, including external data providers
• Attention to detail and quality of deliverables, combined with a growth mindset
• University degree in a relevant quantitative field (maths, physics, statistics, engineering, economics); advanced degrees are a plus but considered alongside experience

WHAT YOU’LL GET IN RETURN

• Flexible working options
• Share options
• Group Life Insurance
• Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
• 25 days holiday with the ability to buy extra days
• 3 days for L&D or volunteering time off per year
• We invest in your development with a £1,000 professional L&D budget per year
• Spacious brand-new office near Old Street with an all-day snacks bar
• Enhanced family-friendly leave
• Sabbatical leave
• Pension Contributions
• Access to Salary sacrifice benefits

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.