Customer Experience Assistant - Apprenticeship

Customer Experience Assistant : 

We are Teads 

Outbrain Inc. (Nasdaq: OB) and Teads S.A. combined on February 3, 2025 and are operating under the new Teads brand. 

The new Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. 

One of the most scaled advertising platforms on the open internet, the new Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 36 countries.

For more information, visit https://thenewteads.com/. 

Please submit your CV in English.

About the opportunity 

As a Customer Experience Intern, you will help manage advertising campaigns validated by the sales team and maintain daily relationships with agencies and advertisers. You will work closely and support the Account team.

What You Will Do ? 

• Participate in implementation, across all stages, of setting up advertising campaigns online
• Help in analysis, optimization and recommendations of areas for improvement
• Assist in performance reports and post-campaign analysis (weekly or monthly)
• Get involved in daily monitoring of campaigns to ensure a 100% delivery
• Manage relationship with the sales team in pre-sales support and in the daily management of the region/country, and optimizations on the broadcast network with publishers teams

What will you bring to the team?

• You are passionate about the world of online advertising, new media and you want to have a first experience in video and new advertising formats on the web
• Currently studying the last year of Business Administration, Marketing, Economics, Advertising or similar
• You are rigorous, organized and autonomous
• You demonstrate a good sense of analysis
• You have some business sense and good relationship skills
• You control the basic functionality of Microsoft Office 
• Some knowledge of the different tracking tools, the operation of an ad server, different actors and processes SSP, RTB, ADEX is a plus
• English is mandatory

Life at Teads 

Teads provides a fun, fast-paced, hard-working culture built on performance. We offer a competitive package, a performance-related bonus, and some free lunches.

This is a fantastic opportunity for an energetic self-starter who enjoys working with clients and has a commercial mindset, eager to deliver the best possible customer experience and create new business opportunities in a dynamic environment.