Customer Solution Architect

Description

Job Overview:

Key Responsibilities:

• Solution Design: Lead the architecture and design of end-to-end solutions for business problems, ensuring they are scalable, secure, and cost-effective.
• Requirement Analysis: Work with stakeholders to gather and analyze business requirements and translate them into technical specifications.
• Stakeholder Engagement: Collaborate with business leaders, product owners, and technical teams to define project scope and objectives, ensuring alignment with business goals.
• Technical Leadership: Provide guidance to development teams, ensuring that solutions adhere to architectural best practices, standards, and industry best practices.
• Technology Evaluation: Assess and recommend appropriate technologies and tools for various solutions, ensuring they align with the organization’s tech stack.
• Risk Management: Identify potential risks or challenges associated with the architecture and provide solutions to mitigate them.
• Documentation: Create and maintain clear documentation of architectural designs, processes, and solutions to ensure effective communication across teams.
• Quality Assurance: Ensure solutions meet quality and performance standards through testing, validation, and peer reviews.
• Continuous Improvement: Stay up to date with industry trends, emerging technologies, and best practices to ensure the team’s solutions are innovative and competitive.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent work experience).
• Proven experience as a Solution Architect, Technical Architect, or similar role with a strong track record of designing and implementing enterprise-level solutions.
• Deep understanding of system architecture, data engineering, software development life cycle (SDLC), cloud computing (e.g., AWS, Azure, Google Cloud), and enterprise integration techniques.
• Expertise in designing solutions across various domains, such as enterprise applications, data management, security, and cloud infrastructure.
• Strong proficiency in programming languages, frameworks, and development methodologies.
• Ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Excellent problem-solving skills and the ability to think critically and innovatively.
• Strong leadership and team collaboration skills, with experience mentoring junior developers and architects.

Preferred Skills:

• Experience with Agile or DevOps methodologies.
• Telecom and IT industry experioence
• Certifications like TOGAF (The Open Group Architecture Framework), AWS Certified Solutions Architect, or similar are desirable. 

• 401(k) matching 
• Unlimited PTO
• Employee Stock Purchase Plan options 
• Health/dental/vision insurance coverage 
• Wellness benefits (Calm app, gym reimbursement, ERG groups, etc)
• Employee Assistance Programs (EAP) (mental health, financial advice, legal guidance, and more)
• Fertility options 
• Pregnancy support
• Pet insurance
• Enhanced parental leave
• Disability coverage