Customer Success Manager, Enterprise

2 Months ago • 4 Years + • Customer Service

Job Summary

Job Description

Motive is looking for a Customer Success Manager to build the sales organization in Mexico. As an Account Executive, you will focus on closing large, complex deals, developing strong relationships with key prospects, and achieving KPI targets. This role requires a self-starter with excellent interpersonal skills, technical aptitude, and attention to detail. You will be expected to work in a fast-paced environment, manage a 3-6 month sales cycle, and meet revenue quotas. The role involves prospecting, providing recommendations, and identifying customer issues. The job is a work from home/remote job that would require travel to customer on-site meetings throughout the sales cycle. This Account Executive must currently live in Mexico.
Must have:
  • 4+ years of direct sales experience in B2B environments.
  • Experience in developing strong relationships with key decision makers.
  • Ability to manage 3 to 6-month sales cycles.
  • A hunter mentality, striving for the close.
  • Accustomed to working in a fast-paced environment.
  • Commitment to outbound prospecting and closing deals.
  • Understanding of technical tools like Salesforce.
Good to have:
  • Experience selling into trucking, oil & gas, construction, transportation, or logistics.

Job Details

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

Motive is searching for an Account Executive that will be instrumental in building the sales organization from the ground up in our newest regional market, Mexico. As a member of our founding team, you will lead the charge, seizing the opportunity created by our strong product positioning and selling the value of the business outcomes that can be achieved in partnership with Motive. 

As an Account Executive you are a highly motivated self-starter, possess willingness to learn and embrace continuous improvement, and have a demonstrated history of overachievement in previous sales roles. You have closed large, complex deals in the past, relying on strong interpersonal skills, a deep technical aptitude, and high attention to detail. You have a natural ability to convey and relate ideas to others. Because of the collaborative nature of our Sales team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced environment with high standards of quality. 

This is a work from home/remote job that would require travel to customer on-site meetings throughout the sales cycle. This Account Executive must currently live in Mexico.

What You'll Do:

  • Prospect and win new business by developing strong relationships with key prospects
  • Thrive in a performance based environment, consistently achieving above and beyond your KPI targets
  • Partner with sales leadership to enhance country-specific playbooks, pitches, and processes
  • Provide recommendations based on a prospect’s business needs and negotiate contract terms
  • Proactively identify customer issues and process blockers, and drive cross functional support to implement best available solutions
  • Effectively plan, in order to meet and exceed ongoing business goals and revenue quotas
  • Constantly study and deepen understanding of market trends to enable consultative insight

What We're Looking For:

  • 4+ years of demonstrated success in full-cycle direct sales experience in B2B environments 
  • Experience in developing strong relationships across functions and ability to influence key decision makers
  • Ability to work 3 to 6-month sales cycles with an annual revenue per deal in the six-figure range
  • A true “hunter” mentality who strives for the close with new logos
  • Accustomed to working in a fast-paced environment
  • Commitment to outbound prospecting, managing and closing deals
  • Experience selling into trucking, oil & gas, construction, transportation, logistics, compliance and/or safety a plus 
  • Understanding of technical tools: Salesforce, Salesloft, Gong, Slack, and other enterprise software tools

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

#LI-Remote

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