UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place.
Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.
We are looking for a proactive and detail-oriented Customer Support Specialist to join our team. This role goes beyond traditional customer support. Beside daily CS operation, you will also play a key role in ensuring support quality and helping us optimize our chatbot experience.
If you are passionate about customer experience, eager to contribute beyond support, and excited to work in a fast-growing fintech environment, we would love to hear from you!
If you think you have valuable experience to bring to the organization, but don’t necessarily meet all of the criteria for the role, we still want to hear from you. We consider all applications.