Data Governance Associate

Description

• Act as a key Liaison and serve as a central point of contact for all governance-related communications.
• Ensure that policies, initiatives, and best practices are clearly communicated to business units, and other stakeholders and provide input for the development and communication of guidelines to help Data Owners/Stewards effectively manage their domains in alignment with company-wide governance goals.
• Support data stewards in creating and maintaining data dictionaries, glossaries, and metadata management in CTC’s Data Governance tools including our Enterprise Data Catalog (IBM IKC) and ensure data sources are cataloged and are well-maintained with clear definitions and standards in place.
• Support the implementation and maintenance of data quality frameworks, ensuring data meets the required standards for completeness, accuracy, consistency, and timeliness and assist data stewards in managing and ensuring the accuracy, consistency, and security of data within their domains.
• Develop and maintain documentation on data stewardship processes, governance standards, and policies and ensure roles and responsibilities are clearly defined, documented, and aligned with governance objectives.
• Regularly update the Accountability Framework for Data to reflect organizational changes in management structure, business processes, or governance policies.
• Collaborate with business units and IT teams to identify and assign Data Owners/Stewards for new assets, ensuring accountability across the lifecycle.
• Assist with audits and reporting related to data governance and stewardship compliance.

• Support the develop and help to coordinate and deliver training programs to ensure employees understand the importance of governance and how to apply it in their day-to-day work.
• Support the creation of training materials, user guides, and documentation to aid users in understanding governance tools, policies, and best practices.
• Promote data literacy across the organization by providing resources that help employees understand data governance principles.

• Support the ongoing maintenance of the Data Governance Website that serves as a central hub for all governance-related information.
• Create and organize content including policies, procedures, templates, training materials, and FAQs.
• Track usage of the portal to identify opportunities for improving user experience and content quality.
• Develop strategies for communicating news, activities, tasks related to data & AI governance across the organization.
• Produce newsletters or regular updates highlighting important governance activities and achievements.
• Ensure timely dissemination of information regarding policy changes, upcoming training sessions, or critical updates through various communication channels (e.g., email bulletins, intranet posts).

• 5+ years of experience in data governance, data management, or related fields, with a focus on data quality, policy implementation, and compliance
• Experience with data governance tools, metadata management systems, and data stewardship practices is a plus
• 2+ years of experience in a leadership role managing teams of data stewards or data governance professionals
• Proven experience with data quality frameworks, data governance principles, and metadata management
• Familiarity with data privacy laws (e.g., PIPEDA) and regulatory requirements
• Familiarity with data management and governance tools (e.g., IBM Knowledge Catalog, Informatica, Collibra, Alation, Talend)
• Experience with SQL and data modeling tools is a plus
• Familiarity with cloud-based data platforms
• Ability to develop and deliver training materials and workshops
• Bachelor’s degree in Business, Communications, Information Systems, or Computer Science a related field, or equivalent work experience
• Certifications in data governance (e.g., DAMA, CDMP) or related fields are a plus