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Deal Desk (Fresh Graduate)

USE Insider

İstanbul, Türkiye (Hybrid)

Deal Desk (Fresh Graduate)

4 Months ago • All levels

Job Summary

Job Description

Insider, a B2B SaaS company, is seeking a Deal Desk professional, ideally a fresh graduate, to join their Revenue Operations team. This role involves serving as a Go-To-Market Subject Matter Expert, assisting the Sales Team with complex deals by structuring non-standard order forms and providing pricing guidance. The Deal Desk professional will also educate and train new Sales hires on Deal Desk operations and best practices, review and validate deals for accuracy in contract terms, billing, and pricing, and ensure alignment with CRM systems. A key responsibility is driving process improvement in Deal Desk operations and collaborating with departments like Finance and Legal to facilitate the end-to-end deal process, ensuring compliance and thorough documentation.

Must have:

Bachelor's Degree
Internship experience in Revenue Operations, Business Insights & Analytics, or Finance
Expertise in Enterprise Planning, Sales Productivity, or Sales Enablement
Extensive knowledge of Microsoft Excel
Familiarity with Salesforce
Ability to conduct complex data analysis and present findings
Demonstrated ability to implement sales processes
Excellent written and verbal communication skills
Excellent cross-group collaboration skills
Highly organized, multi-tasking, and comfortable in ambiguous environments

Perks:

International, diverse, and inclusive environment
Opportunity to shape customer experiences
Access to hard and soft skill training
Access to 16,000+ LinkedIn Learning courses
Opportunity to share skills through training and workshops
Free access to Blinkist, Masterclass, and Spotify
Shareowner System
Inclusive Private Health Insurance
Food ticket
Team activities
No Dress Code

8 skills required

8 skills required for this role

Add these skills to join the top 1% applicants for this job

ms-office

saas-business-models

communication

excel

agile-development

salesforce

microsoft-excel

monday

Job Details

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

Our Revenue Operations Team is how we thrive as a B2B business. They are the beacon that enlightens our path to becoming the best Mar-Tech company in the world. They are data masters and problem solvers, they resolve, and they ignite. Each of them has an immense amount of responsibilities that play a huge role. They are careful and innovative when it comes to strategizing our next steps. They have their eyes set to converge on the ultimate goal that is expanding all over the globe. They are the perfect combination of data-driven & decision-makers as they thrive on analytical thinking, analysis, and collaboration simultaneously. They are constant impact makers, constant developers, always eager to help us become better every day. We were a company made of 6 tiny desks when we started, so we never forget how important our hard work and dedication are. Until now it has been an inspiring story on our side, so we wanted to let you in on it. The rest? The rest is just this paragraph minimized into some bullet points on what we offer & what we expect. But that’s the thing that makes the difference between storytellers & story makers; the things that grab your soul.

As a Deal Desk in Insider day in and day out you will

GTM Subject Matter Expert:

Serve as a trusted advisor on Revenue Operations and Deal Desk processes.

Share best practices and insights related to systems, workflows, and deal management.

Support Sales with Complex Deals:

Assist the Sales Team in structuring non-standard or complex order forms.

Provide ad-hoc pricing guidance when necessary to ensure competitiveness and profitability.

Educate and Train Sales Teams:

Conduct training sessions for new Sales hires on Deal Desk operations, emphasizing best practices, approval workflows, and procedural guidelines.

Continuously educate existing team members to maintain process consistency.

Review and Validate Deals:

Ensure all deals are accurate, with correct contract terms, billing details, and pricing.

Align deal data with CRM systems to maintain data integrity and consistency.

Drive Process Improvement:

Proactively identify opportunities to enhance Deal Desk processes, tools, and automation.

Implement improvements to increase efficiency and effectiveness.

Collaborate Cross-Functionally:

Partner with key departments (e.g., Finance, Legal, Operations) to understand business needs.

Facilitate the end-to-end deal process, including deal structuring, approvals, and order management.

Ensure Compliance and Documentation:

Maintain thorough documentation of processes, approvals, and deal decisions.

Ensure adherence to internal policies, compliance standards, and audit requirements.

We want you to join us while we are taking a step into the future if you

have a Bachelor’s Degree,
have internship experiences in Revenue Operations, Business Insights & Analytics, Finance,
have expert knowledge in one or more functional areas such as Enterprise Planning, Sales Productivity, and Readiness, Sales Enablement, Revenue Operations,
have extensive knowledge and experience in Microsoft Excel,
have familiarity with Salesforce,
have the ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations,
have the demonstrated ability to implement sales processes, procedures, and policies,
have excellent written and verbal communication skills,
have excellent cross-group collaboration skills,
are highly organized, have multi-tasking skills, and ability to operate in ambiguous environments

While exporting our technology to the world, we offer you:

A chance to work in an international, diverse, and inclusive environment
To be a part of an industry that’s shaping the future of customer experiences
Opportunity to be a part of different side projects depending on your interests
Access to many hard and soft skill training to help you improve and challenge yourself
Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
Space to share your skills through training sessions and workshops if you wish. Sharing is caring!
Free access to exclusive platforms such as Blinkist, Masterclass, and Spotify
Chance to become a Shareowner with the "Shareowner System"
Inclusive Private Health Insurance
Food ticket to cover all the yummy food expenses monthly
The infamous team activities are bursting with fun. Check out: https://www.instagram.com/lifeatinsider/
No Dress Code!

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!