Delivery Lead

Job Description:

Merkle Aotearoa | Wellington | Permanent | Full time | R1093676

• Flexible working for balance and lifestyle and a high performing culture
• Get up to 5 weeks annual leave after 2-year anniversary and additional wellness days
• Unlimited learning opportunities with our global online learning platform dentsu University and a global Merkle network of specialists across APAC

About us

Merkle Aotearoa, formally Davanti, are a leading Digital Transformation Consulting firm in New Zealand, and are a part of dentsu, Asia Pacific’s largest and most awarded agency network. For Merkle, this means delivering connected experiences for our customers to theirs, led by human centred design principles and actionable data/insights, to implement world class Salesforce solutions and digital transformations.

At Merkle our purpose is to bring our customers closer to their customers, partnering with organisations to accelerate the design and delivery of strategy, and to lift organisational performance. Our focus is to create the conditions for an organisation, and the people within it, to thrive. This means solutions that leverage best practice insights, tailored to client context.

What your role and typical day might look like

At Merkle we help organisations define, design, build and transform into the business of the future. In tackling this challenge, we have had outstanding success in transforming the sales, service and marketing functions of some of New Zealand’s most iconic companies.

Building on our success, we’re searching for an extraordinary Agile Project and Product Management rockstar to help our clients discover the power of Salesforce. You’ll be responsible for the overall delivery of digital transformation projects end to end, collaborating with our wider consulting teams and customers to resource manage the right people at the right time to implement best in class solutions. Underpinned by Salesforce suite of SaaS CRM products, you’ll be helping customers to maximise its potential by seamlessly integrating it into a technology ecosystem to make a real difference with clients and customers.

Responsibilities could include

• Plan and manage delivery using agile techniques and frameworks, ensuring delivery of quality products and user experience, utilising tools such as story mapping, PI planning, workshop facilitation and other activities to ensure success
• Act as scrum master for delivery teams, providing coaching to embed Agile practices into delivery of products and services, inspire productivity and enable effective delivery
• Lead, manage and support delivery team/s to successfully deliver key milestones, key business goals and product outcomes within scope, on time, on budget and to expected standards
• Manage and develop stakeholder relationships including steering committees, through your effective communications, documentation, negotiation and issues management.
• Ensure that you implement continuous monitoring, evaluation and improvement of all aspects of product delivery including analysis of customer feedback, facilitation of agile ceremonies and artefact production, identification and mitigation of risks.

A bit about you

• At least 3 years’ experience in a Delivery Manager, Project Manager, Product Manager or similar capacity leading on and offshore teams
• Experience working within a Consulting or Professional Services firm delivering digital technologies at an enterprise level.
• Technology delivery is just part of what we do, so business consulting, business analysis and product owner skills are an advantage.
• Certifications in Agile, Scrum, Product Management would be beneficial
• A collaborative attitude and proactive communicator, able to bring customers at all levels on a journey through a digital transformation.

Become a champion for meaningful progress

We want you to be you, as for us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

Together we make our mark. Together we embrace the true potential of disruption. And together – across all our locations – we help our clients win in a changing world.

Next Steps
If this role seems to tick all the boxes for you - Apply now!

Please note, we are only considering with working rights for New Zealand as we are unable to provide sponsorship.

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