DevOps Engineer - Cloud Reliability

1 Month ago • 5 Years + • DevOps • $155,000 PA - $195,000 PA

Job Summary

Job Description

As a DevOps Engineer in Cloud Reliability at Crunchyroll, you'll collaborate with development teams to enhance system stability, engineering efficiency, and self-sufficiency. Responsibilities include improving service reliability and performance using monitoring, metrics, and incident management. You'll champion operational excellence, contribute to platform enhancements, and participate in on-call rotations. Experience with GitOps, AWS services (EC2, ECS, S3, SQS, EKS, Lambda), and at least one programming language (TypeScript preferred) is essential. The role involves working independently and as part of a team, creating clear documentation, and contributing to various projects and reliability improvements.
Must have:
  • 5+ years experience in building and running high-volume services
  • Experienced in automation and reusable solutions
  • AWS experience (EC2, ECS, S3, SQS, EKS, Lambda)
  • Proficient in at least one programming language (TypeScript preferred)
  • GitOps practices and technologies (CI/CD, containerization, IaC)
  • Incident management and proactive engineering
Good to have:
  • DataDog familiarity
  • Pulumi experience
Perks:
  • Competitive compensation and bonus
  • Flexible PTO
  • Comprehensive health insurance
  • 401k matching
  • Commuter benefits
  • Parental leave support
  • Pet insurance

Job Details

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Who We Are

We're a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location

Crunchyroll is in a hybrid model, 3x per week in office. While preference for this role is San Francisco, we are also open to our Los Angeles office.

About the Team

At Crunchyroll, our platforms and infrastructure form the foundation on which our services are built and directly influence our customer experience and velocity of our engineers. The Cloud Reliability team at Crunchyroll partners with our development teams and with our core platform teams to deliver the critical cloud infrastructure that enable our services.

About the Role

We are seeking a DevOps Engineer to join Cloud Reliability. As part of the team, you will work closely with Crunchyroll’s service development teams on their platform and infrastructure needs with an emphasis on improving system stability, engineering efficiency, and creating mechanisms allowing for greater self-sufficiency. You will be a champion of operational excellence within these teams and be a vital contributor on various projects, reliability improvements, and contribute to platform enhancements that benefit your development partners. You will also work with other engineers within the Infrastructure team to improve our systems. 

About you

  • 5+ years of experience in building and running high volume customer facing services in highly dynamic environments or working with its underlying infrastructure. 
  • BS Degree in Computer Science or a related field. 
  • Experienced in automation and making reusable patterns and solutions.
  • Excited about improving the reliability and performance of critical services through the use of monitoring, metrics, incident management, and proactive engineering.
  • A learning mindset of continuous improvement. 
  • Able to participate in an on-call rotation to ensure issues are resolved as quickly as possible and prevented from further occurrence. 
  • Experienced in GitOps practices and technologies (CI/CD, containerization, Infrastructure as Code, etc). 
  • Proficient in at least one programming language (TypeScript preferred) with experience in a software engineering environment. 
  • 3+ years experience in AWS and its major services such as EC2, ECS, S3, SQS, EKS, Lambda.
  • Able to work on tasks and projects independently and as part of a team with effective communication skills.
  • You enjoy writing clear and concise documentation. 

Pluses

  • Familiar with common observability tools including DataDog.
  • Familiarity with Pulumi

Why you will love working at Crunchyroll

Not only will you get to work with fun, passionate and inspired colleagues, you will also...

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Enjoy flexible PTO and time off policies allowing you to take the time you need to be your whole self.
  • Appreciate the generous medical, dental, vision, STD, LTD, and life insurance options for you and your family.
  • Take advantage of our health saving account HSA program plus health care and dependent care FSA programs.
  • Love that we offer an employer match on our 401(k) plan.
  • Receive employer paid commuter benefit (for eligible employees)
  • Appreciate the generous support program for new parents
  • Obtain pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

 

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - San Francisco, CA
$155,000$195,000 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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About The Company

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.


Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation

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