Dir, Professional Services Architecture

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Join our “DevOps for Content” revolution as we partner with global brands and agencies to transform their end-to-end creative workflows – from ideation to activation – to deliver AI-powered content services with speed, scale, and governance. We are developing new applications and platforms to unlock the GenAI-powered Content Supply Chain.

As the Dir, Professional Services Architecture, you will lead and scale a best‑in‑class, Professional Services Architecture team, recruiting exceptional talent, defining architectural standards, and forging tight alignment with Product and Engineering. You will be instrumental in leading your team in translating innovative AI research into real-world use cases to unlock the capabilities of both first-party and third-party models, Adobe Firefly, GenStudio for Performance Marketing, and future products.

This role requires deep technical and architectural expertise, the ability to lead enterprise clients and translate pioneering AI research into real‑world impact. If you thrive in entrepreneurial environments and relish owning both technical vision and customer outcomes, this role is for you!

What You’ll Do

• Build & Develop a High‑Performing Architect Team: Recruit, onboard, and mentor Professional Services Architects with diverse technical backgrounds, including software engineering, machine learning, and systems architecture.
• Set Technical Vision & Standards: Define modular patterns, reusable frameworks, and architecture playbooks that drive consistency, scalability, and speed across all engagements.
• Define the Creative & Product CI/CD Vision: Chart the vision of a fully automated CI/CD pipeline for creative automation for our customers as well as a continuous product feedback loop.
• Champion Executive Engagement: Serve as executive sponsor on strategic accounts, ensuring our solutions solve the right problems and deliver measurable business value.
• Oversee Solution Delivery: Guide Professional Services Architects in designing, prototyping, and deploying enterprise‑grade GenAI applications—balancing innovation with reusable assets and scalable patterns.
• Align with Core Teams: Partner with Adobe Product, Engineering, and Research to influence roadmaps, co‑develop integrations, and deploy new features.
• Measure & Optimize Impact: Track team KPIs—time‑to‑value, technical reusability, and customer success metrics—and iterate on processes for continuous improvement.

What You Bring

• Seasoned Leader: 12+ years in solution architecture or technical consulting, including 5+ years managing and scaling high‑performance teams in enterprise AI.
• GenAI & Platform Expertise: Deep technical knowledge of Adobe Firefly, Adobe Experience Cloud, Adobe Creative Cloud, GenStudio for Performance Marketing, Custom Models, Object Composite, and third‑party AI models.
• Architectural Mastery: Proven track record designing and delivering large‑scale, enterprise‑grade AI solutions—especially in content supply chain or marketing automation.
• Executive Presence: Exceptional communicator who simplifies complex AI concepts for C‑suite customers and influences strategic decisions.
• Talent Builder: Skilled in recruiting diverse, AI‑native architects; passionate about mentorship, career growth, and fostering cross‑team collaboration.
• Product Partnership: Experience driving feedback loops, shaping product strategy, and translating customer insights into roadmap enhancements.
• Customer‑Centric: Proven ability to lead client engagements in ambiguous, high‑stakes environments and deliver against tight business metrics.
• Academic Credentials: Bachelors in CS, Engineering, AI, or related field; Advanced degree a strong plus.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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