Director of Marketplaces & Services

10 Hours ago • 7 Years +

Job Summary

Job Description

The Director of Marketplaces & Services will be fully responsible for the overall operational planning and daily operational management of the e-commerce platforms (Tmall, JD.com, etc.) of the brands under their jurisdiction, formulate e-commerce platform development strategies, and supervise and guide the operations team to achieve performance goals. They will also plan and control inventory and operating costs, formulate operating strategies, build internal management processes and online operation systems, improve the operating system, decompose and complete performance evaluations, lead traffic channels, product positioning, and promotion planning and optimization, promote the conversion and growth of various brand businesses, be responsible for data analysis and management of various channels, track platform operations, analyze and evaluate operational indicators and integrate platform resources, enhance brand communication and improve operational management. They will analyze operating strategies based on market conditions, industry data, and competitors, and propose countermeasures. They will be responsible for team management, including planning and building an e-commerce team, reasonably setting up departmental organizational structures and positions, and optimizing management in real-time and be responsible for the training, assessment, and incentives of team members. They will also collaborate between departments, coordinating with internal design, marketing, logistics, customer service, and other departments to optimize business processes and improve operational sales efficiency, ensuring the smooth implementation of sales plans.
Must have:
  • 7+ years of e-commerce management experience
  • Bachelor's degree in e-commerce or related field
  • Strong data analysis and judgment skills
  • Experience with e-commerce platform operations
  • Ability to manage and build teams
Good to have:
  • Experience with TP (Third-Party) services.
  • Experience in health products, medicine, food, cosmetics, daily chemicals, clothing, or pet categories

Job Details

Job Description: Position:Director of Marketplaces & Services 电商总监 【Job Responsibilities】 1、全面负责所辖品牌的电商平台(天猫、京东等)的整体运营规划和日常运营管理,制定电商平台的发展战略,监督指导运营团队实现业绩目标; 2、合理规划和控制库存和运营成本,制定运营策略,搭建部门内部管理流程及网络运营体系,完善运营系统,分解和完成业绩考核; 3、引流渠道、产品定位及活动推广规划及优化,推动各品牌业务转化和增长; 4、负责各渠道数据分析与管理,跟踪平台运营,分析评估运营指标和整合平台资源,提升品牌传播和改进运营管理; 5、根据市场行情、行业数据和竞争对手进行运营策略分析,提出应对措施; 6、团队管理:规划和组建电商团队,合理设置部门组织结构和岗位并实时优化管理并负责团队人员的培训、考核和激励等; 7、部门间的协作:与各部门对接。根据计划需求,跟进并协调与公司内部设计、市场、物流、客服等部门工作关系,优化业务流程,提高运营销售效率,保证销售计划顺利开展。 【Job Requirements】 1、本科以上学历,电子商务、营销类相关专业 2、7年及以上电商管理经验,有TP经历,熟悉保健品医药、食品、美妆日化、服饰、宠物类目者优先考虑; 3、对电商项目运营有深刻的理解,熟悉电商市场的态势与运营模式,具备较强的数据分析与判断能力; 4、具备行业发展前瞻性思维、创造性思维及编辑思维能力; 5、具备较强的项目管理能力,包括良好的沟通表达、组织协调能力,良好的团队合作精神,能协调各方工作,积极主动地带领团队完成项目策略的规划与实施; 6、性格开朗、能承受较大的工作压力。 Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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About The Company

Pattern® provides a proven blend of marketplace analytics, product distribution, MAP compliance, and brand management to drive ecommerce acceleration for premium brands. We thrive on high energy, professional excellence, and disciplined creativity.

 

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