E-commerce Coordinator

Zuru

Up to 2 Years | Los Angeles, California, United States (On Site) | Full Time | 4 months ago

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Job Summary

ZURU is seeking an entry-level Ecommerce Coordinator to join their LA-based team, focusing on the company's Amazon and pureplay retail presence in North America. This role involves hands-on experience in ecommerce content, operations, and platform execution across various brands and categories. The coordinator will support daily content and catalog management for Amazon US, Canada, and Mexico, as well as assist with other retailers like Chewy. Key responsibilities include building product portfolios, preparing presentations, maintaining catalog integrity, executing content updates using internal tools like Salsify, and supporting new product launches and vendor compliance. The role also involves reporting on product activation and content status, and coordinating with design, brand, and ads teams for asset management and storefront updates.

Must Have

0-2 years of experience in ecommerce, content coordination, or marketing support
Strong attention to detail and organizational skills
Ability to manage multiple content pipelines
Proficient in Excel or Google Sheets
Confident working cross-functionally

Good to Have

Familiarity with Amazon Vendor Central
Familiarity with Salsify

Perks & Benefits

Culture for Growth
Global Opportunities
Be surrounded by an A Player Team
Competitive Remuneration

Job Description

Join our LA-based Ecommerce team and play a key role in powering ZURU’s Amazon and pureplay retail presence across North America. This is a hands-on, entry-level role perfect for someone eager to learn the ins and outs of ecommerce content, operations, and platform execution across multiple brands and categories.

ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers.

Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations.

One of the largest toy companies in the world, globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascal + Friends, NOOD, BONKERS, Gumi Yum Surprise.

About the Role

This is a highly executional, entry-level role that supports the operational needs of the Amazon Ecommerce business across ZURU Toys and ZURU Edge (Beauty, HPC, Pet, and upcoming Baby categories). The Ecommerce Coordinator will support day-to-day content and catalog execution for Amazon US, Canada, and Mexico, while also assisting with Chewy and other pureplay retailers as needed (TikTok Shop and More). As an Ecommerce Sales Coordinator, you will work with Sales, Commercial Leads, our Overseas Merchandising team, and retailer teams to help ZURU achieve its yearly objectives.

What You'll Do

Key Responsibilities:
Help Build, collate and help develop product portfolios and prepare via Go To Market framework and timelines.
Help build out meaningful presentations that utilize ZURU financial and sales reporting.
Develop the ability to handle smaller Ecommerce/Marketplace accounts.

Content & Syndication Execution
Assist in maintaining master catalog integrity on Amazon Vendor Central utilizing our internal tools.
Perform regular content health checks and flag issues (e.g. title truncation, image errors, bullet formatting) for resolution.
Learn our internal tools such as Salsify - Execute updates to Amazon A+ Content / EBC modules using Salsify Labs and Salsify Channels.
Support upload of product content via Salsify, ensuring clean syndication to Amazon US, CA, MX and Chewy.

Vendor Central & Vendor Support
Support New product template completion including ASIN creation, content population, and pricing input.
Support the launch of Amazon Canada and Mexico portfolio utilizing US selection framework. Troubleshoot localized itemization and packaging.
Track compliance-related ASIN suppression and work cross-functionally with the merchandising team to ensure documents are submitted on time.
Support Toys Set calendar prep by ensuring content is fully loaded and timelines are met.
Reporting & Insights
Maintain reporting dashboards for product activation live dates, content status, and storefront progress.
Support documentation and recap of A/B testing results and performance-based content changes.
Be able to communicate issues outward to Amazon & other Marketplaces through their ticketing systems and escalation stakeholders.

Cross-Functional Execution
Coordinate with the Design and Brand teams to request and organize missing assets.
Assist with building and QA of Amazon Brand Storefront updates (page structure, PDP linking, creative).
Prepare creative and content assets for the Ads team in advance of campaign launches.

What You'll Bring

o–2 years of experience in ecommerce, content coordination, or marketing support.
Familiarity with Amazon Vendor Central and/or Salsify is a plus; training provided.
Strong attention to detail, organized, and capable of managing multiple content pipelines.
Confident working cross-functionally with design, marketing, and sales.
Proficient in Excel or Google Sheets; comfortable with templates and asset tracking.

The salary for this role is $60000 - 70000 USD annually.

LIFE@ZURU

At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.

At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.

We recognise that ZURU’s success stems from our people and you can only be at your best when you are looking after yourself. ZURU encourages all our team members to invest in their wellbeing by providing an array of benefits and tools.

WHAT WE OFFER

🌱 Culture for Growth

🌎 Global Opportunities

💡 Be surrounded by an A Player Team

💰 Competitive Remuneration

ZURU – Tomorrow Reimagined

🚀ZURU.com

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6 Skills Required For This Role

Cross Functional Excel Quality Control Alphabeta Testing Monday Google Sheets