As part of the Cyber Operation team, the Engineer will be responsible for implementing many of our complex cyber security solutions and evaluate/manage systems in relation to current emerging technologies. The Engineer will work closely with Senior Security Engineers, Senior Engineers, Solution Architects, other Security Engineers and clients to complete high profile, critical services to existing Cyber Operations and Optiv clients.
How you’ll make an impact
Serve as a primary responder for Cyber Operations client systems, taking ownership of client configuration issues and tracking through resolution
Act as a point of escalation for other Engineers (Associate Engineer) and provide guidance and mentoring.
Advise best practice on SIEM and Enterprise Security products to both technical and relatively non-technical personnel
Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies
Implement and configure discipline software and appliance-based products in large enterprise and Government environments
Develop and maintain content and reporting
Provide escalation support to Tier 1 and 2 for Authorized Support Customers, following processes and interacting appropriately with both customers and partners when required
Perform knowledge transfers to clients regarding security and system configuration awareness
Performs other duties as assigned
Complies with all policies and standards
What we’re looking for
Bachelor's Degree in Information System, Security or Networking or Associate’s degree in above field with equivalent experience required
4 plus years experience in Email Security (Proof Point)
Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e. Jira, Confluence, etc.)
Practical knowledge and sufficient experience with TCP/IP networking and network protocols (IGRP, BGP, MPLS, OSPF)
Knowledge of Linux and Windows Operating Systems
An understanding of a wide array of server grade applications such as: DBMS, Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, and others
Training and experience in one or more non-SIEM network security products to include: Enterprise endpoint security products, Network components such as Firewalls and Proxies to include Palo Alto / Checkpoint / Juniper / McAfee / Cisco / Blue Coat / Pulse Secure/ Imperva or other similar network security products
Professional experience working with networks and network architecture
Confident presentation, written and oral communication skills
Proof Point Trained / Certified
This team provides 24/7 support and Work from Office role
What you can expect from Optiv
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
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Optiv is the cyber advisory and solutions leader, delivering strategic and technical expertise to nearly 6,000 companies across every major industry. We partner with organizations to advise, deploy and operate cybersecurity programs from strategy and managed security services to risk, integration and technology solutions. With clients at the center of our unmatched ecosystem of people, products, partners and programs, we accelerate business progress like no other company can.
We manage cyber risk so you can secure your full potential.
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