English Customer Support Agent

What You'll Do

• Delivering a high level of service ensuring player satisfaction, and handling of all general enquiries.

• Natural communicator through email, online chats with the occasional outbound phone call.

• Aspire Global employees are adequately trained in Responsible Gambling in order to protect customers from harm following the relevant licensing objectives.

What will you be doing day to day?

• Providing our customers with the best level of service.

• Taking on board feedback, learning, and constantly enhancing your already incredible skills.

• Working independently and being trusted to make decisions to improve player satisfaction and team results whilst maintaining a strong focus on player protection & responsible gaming.

• Be an amazing team player every day.

• Just simply be unstoppable!

What We're Looking For

• You are awesome in English, both written and spoken.

• You thrive at multi-tasking.

• Master new skills quickly.

• A super positive attitude.

• Flexible to change in an ever growing / dynamic environment.

• A keen eye for detail.

• Strong communicator as well as instinctive solution provider (moved from what will you be doing day to day).

• You have experience and a passion in dealing with customers.

Company Summary

About Aristocrat

Aristocrat Leisure Ltd (ASX: ALL) is a top 20 Australian listed company, with 7000+ employees worldwide.  Our company mission is to “bring joy to life through the power of play” across a growing range of land-based and digital entertainment channels every day.  Our fast-growing business sits at the intersection of technology and creativity, with innovation embedded into every aspect of our business.  Aristocrat’s business encompasses Aristocrat Gaming - the World’s #1 premium provider of casino games, innovative technology and customer experience solutions, along with Pixel United, a mobile games powerhouse. Pixel United boasts three world-leading game publishers in Product Madness, Plarium and Big Fish Games that collectively entertain millions of players every day.  Our new Real Money Gaming (RMG) business aspires to become the third global operation within Aristocrat, and the world’s go-to destination for RMG.

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations