Executive Operations Specialist

About the Team

The Executive Operations Specialist will be part of the team to create and implement initiatives to reimagine office space, strengthening hybrid approaches to the work environment to enhance and maintain employee experience. An ideal candidate is a self-starter who is extremely thorough, demonstrates diligence and devotion throughout the entire coordination process from task to project completion. An ideal candidate possesses outstanding communication and customer service skills with the ability to provide customers with quick solutions and ensure requests are completed in a timely manner.

Role Responsibilities:

• Be part of the team to create and execute initiatives to reimagine office space
• Thoroughly conduct daily facilities checks to ensure seamless day to day operations such as cleanliness and appearance upholds high quality standards
• Effectively cross collaborate with key stakeholders, internal and external to provide the best workplace experience to employees and guests
• Greet, host and provide concierge services at our flagship, largest, and busiest office (Tempe, Arizona); front desk management, coordinate meeting details, help organize events, and much more to ensure the physical work environment is conducive to a productive workday
• Act as a point person for workplace related questions/concerns
• Oversee building security and safety
• Organize and/or provide physical event setups for internal events (All-Hands, internal events, off-sites, engagement events, team building, etc.)
• Assist with onboarding, internal moves, and off-boarding of employees
• Monitor Jira tickets to ensure high customer satisfaction
• Supervise the work of outside contractors
• Provide regular updates of site and projects to management and stakeholders
• Act as a member of the emergency response team; assist with training and real-time incidents. (CPR certification is a plus!)
• Stock and maintain office supplies, amenities, and swag inventory rooms
• Upkeep of all areas with special attention to conference rooms, kitchens, and restrooms
• Receive, sort and distribute incoming/outgoing mail
• Act as a mentor to other workplace team members
• Managing day porter on keeping office clean and tidy - including meeting rooms, restrooms, kitchen
• Manage office vendors
• Assist to total company employee engagement. Specifically in the office and remote Arizona employees
• Have a strong skill set in Word, Excel, and Google suite
• Have the ability to lift 50 lbs+

Skills Needed:

• 3+ years relevant experience in customer service oriented roles
• 2+ years of facilities experience
• Outstanding customer service skills, ensuring the best workplace experience for guests and employees
• Effective organizational skills to ensure work spaces are clean, safe and employees have everything they need to do their job
• Multi-tasking and project-based mindset; commitment to quality and proven follow through skills
• Thrive working in a fast paced, evolving environment
• Excellent interpersonal, relationship building, and communication skills (verbal and written)
• Self-starter and results driven: works with a sense of urgency and handles self with minimal supervision
• Demonstrates proactive attitude; , “no job is too small” to take on
• Establishes strong relationships and collaborates across all levels of the business
• Willingness to work some late night events and some weekends

In-office roles require all role responsibilities to be performed in the office. Candidates must be based within a 50-mile commuting distance of the Phoenix office location.

About Opendoor

Founded in 2014, Opendoor’s mission is to power life’s progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple and certain.

• To learn how we are reinventing the Real Estate industry check out our website.
• Hear about our culture directly from team members by visiting The Muse.
• Discover what we are building for our customers by reading our blog**.

Opendoor Values Openness

We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here.

We’re committed to Diversity, Equity, Inclusion, and Belonging

Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.

We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise.

At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at TAops-accomodations@opendoor.com.