Field Service Technician
Job Summary
Job Description
Cubic Transportation Systems is seeking a Field Service Technician to maintain and repair Cubic equipment on Transport for London and National Rail infrastructure. The role involves carrying out corrective and preventative maintenance, responding quickly to repair equipment, embracing continuous improvement, minimizing downtime, and assisting with installations. The technician will also handle equipment module delivery and collections, assist with management-led project work, deputize for the Field Service Team Leader when appropriate, and carry out vehicle stock checks. A strong emphasis is placed on complying with Health and Safety and quality standards, following company policies, and maintaining an assigned vehicle.
Must have:
- Hands-on technical service/maintenance experience
- Engineering qualification
- Strong customer service skills
- Strong communication skills
- Clean driving license
Good to have:
- HNC or equivalent in Electronics or Mechanical Engineering
- Experience with SLA-driven contracts
Perks:
- Night shift allowance
- Fully maintained Company van
- Full quality toolkit and PPE provided
- Overtime availability
- Technician-level career path
- Annual performance and merit review
- Nectar rewards program
- Fully expensed position
- Home start
- Scottish Widows pension scheme
- Company provided Medicash medical cover
- Full technical training and mentoring programme
- 33 days annual leave
- Paid sick leave
2 skills required
Job Details
Business Unit:
Cubic Transportation SystemsCompany Details:
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
Job Details:
Job Summary:
A global market leader with over 50 years of transportation experience and contracts across 5 continents, Cubic Transportation Systems offers a fantastic opportunity to join our growing team of well-established UK Field Service Technicians, maintaining and repairing Cubic equipment on Transport for London and National Rail infrastructure, keeping it running smoothly while providing exemplary customer service.
With an extensive list of high-profile projects, you will be exposed to all areas of transportation technologies including the latest innovations in automated fare collection and contactless payments, guided by experienced team members.
Note: this is a permanent 5 night Mon-Fri shift role
Job Duties and Responsibilities:
- Carry out corrective and preventative maintenance on Cubic equipment.
- Respond quickly to repair equipment and follow maintenance procedures.
- Embrace training and continuous improvement.
- Minimise downtime during fault callouts.
- Assist with equipment installations.
- Comply with Health and Safety and quality standards.
- Handle equipment module delivery and collections.
- Assist with Management lead project work.
- Deputise for the Field Service Team Leader when appropriate.
- Carry out vehicle stock checks.
- Follow company policies and procedures.
- Maintain assigned vehicle and FORs accreditation.
Minimum Job Requirements:
Essential:
- Hands-on experience in a technical service/maintenance environment.
- Engineering qualification.
- Strong customer service and communication skills.
- Clean driving license
Desirable:
- HNC or equivalent in Electronics or Mechanical Engineering.
- Experience with SLA-driven contracts.
In addition to a competitive salary, Cubic offers the following benefits with this role
- Night shift allowance
- Fully maintained Company van
- Full quality toolkit and PPE provided
- Overtime availability
- Technician-level career path
- Annual performance and merit review
- Nectar rewards program
- Fully expensed position
- Home start
- Scottish Widows pension scheme
- Company provided Medicash medical cover
- Full technical training and mentoring programme
- 33 days annual leave
- Paid sick leave
Worker Type:
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About The Company
Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners.We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD).CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications.CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions.
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