Field Service Technician II

3 Months ago • All levels • Facility Management

Job Summary

Job Description

The Field Engineer will service new and existing equipment, including installation, maintenance, and training in Powder/Liquid/Container lines of business. Responsibilities include supporting installation projects, serving as site manager, supervising tradesmen, communicating and resolving issues, providing customer service, performing system audits, and maintaining detailed knowledge of Nordson products. The role requires mechanical, electrical, and electronic knowledge. Travel is estimated at 75-90% depending on candidate location.
Must have:
  • Support installation projects of new equipment.
  • Mechanical, electrical, and electronic knowledge and skills are required.
  • Read Electrical, Pneumatic and dimensional construction drawings.
  • Electro-mechanical troubleshooting skills required.
  • Ability to travel, including international travel is required.
Good to have:
  • Experience with PLC’s and robotics is beneficial.
  • Experience in the Finishing industry is preferred.
  • Proficient in Microsoft Office.

Job Details

Nordson Industrial Coating Solutions, a global leader in Industrial Coating Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Job Summary

The Field Engineer will service new and existing equipment.  This includes performing equipment installation, maintenance and providing training in the Powder/Liquid/Container lines of business.

Essential Job Duties and Responsibilities

  • Support installation projects of new equipment.
  • Serve as site manager and the Nordson representative during the installation effort.
  • Supervise skilled tradesmen to construct and install all Nordson supplied equipment.
  • Communicate and resolve issues to ensure successful sign off with customer is reached.
  • Provide exceptional customer service to new and existing customers.  Position requires mechanical, electrical and electronic knowledge and skills to perform necessary service and instruct others on maintaining equipment.
  • Perform system audits of Nordson equipment.
  • Maintain detailed knowledge of Nordson products and policies and follows procedures.
  • Perform other duties as assigned.

Education and Experience Requirements

  • Associate’s degree or two-year technical certificate, or 2-4 years’ experience in lieu of degree/certificate.
  • Ability to read Electrical and Pneumatic and dimensional construction drawings required.
  • Basic electro-mechanical troubleshooting skills required.
  • Experience with PLC’s and robotics is beneficial.

Skills and Abilities

  • Detail-oriented, self-starter with strong communication and organizational skills.
  • Extensive Reporting and organizational Paperwork required.
  • Proven ability to multi-task and work collaboratively as well as independently in a dynamic and entrepreneurial environment.
  • Experience in the Finishing industry is preferred.
  • Proficient in Microsoft Office.
  • Ability to travel, including intermittent international travel is required.
  • Demonstrated ability to learn.

Working Conditions and Physical Demands

Field environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

Estimated 75-90%, depending on candidate location.

#LI-TT1

#nordsonindustrialcoatingsystems

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Industrial Coating Solutions

Manufacturers rely on Nordson Industrial Coating Solutions equipment for the precise application and curing of powder coatings, liquid paint, ambient temperature adhesives and sealants, and food and beverage container production. By joining our team today, you will help us bring innovative ideas to life. Nordson Industrial Coating Solutions is a global team that works to create industrial coating solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Industrial Coating Solutions. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

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About The Company

At Nordson, we believe that anything is possible. We empower our global team of employees to engineer, manufacture, and market innovative products and systems that are essential to everyday life. These differentiated products and systems are used for precision dispensing and processing and serve a variety of end markets, including packaging, transportation, medical, and electronics. Founded in 1954, we are guided by our values of integrity, respect for people, customer passion, energy, and excellence. We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work.

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