Freelance Senior Project Manager

6 Hours ago • All levels

Job Summary

Job Description

As a Senior Project Manager, you will lead multidisciplinary teams and deliver integrated experiences. You will be a primary contact for clients, understanding their goals and providing solutions. You will also support project development, maintain communication within the team, and ensure proper briefing. You'll create project plans, manage scopes, facilitate meetings, and coordinate deliverables while managing risks and budgets. The role involves account planning, operations, and mentoring.
Must have:
  • Experience managing marketing/integrated campaigns (video, social, digital)
  • Experience with office productivity tools like Excel, Word, and PowerPoint
  • Experience with collaboration tools such as SharePoint, Slack, Jira, and Confluence
  • Experience leading teams and client conversations around scope, schedule, and budget
  • Strong competency in project scope, schedule, budget, and resource management

Job Details

Critical Mass Toronto are looking for an experienced integrated Senior Project Manager to come and join the team on a freelance basis working on one of our largest Automotive accounts.

As the Senior Project Manager, you are a creative and strategic thinker who loves learning everything there is to know about a client’s brand, business, and customer. You have experience leading multidisciplinary teams, and you know what it takes to deliver an integrated experience that can improve the lives of customers and surpasses the goals of clients. Being a reliable partner to team leads helps you consistently elevate the work. Both the client services and project delivery worlds are successfully navigated by your proactive communication of project statuses, challenges, and opportunities to clients. You adeptly manage the project team tracking scope, schedule, staffing, and budget on medium to large sized projects.

You Will:

Client Relations

  • Act as a primary contact of communicating needs between the client, team, and vendors. 
  • Understand your client’s short and long-term goals, as well as their competition.  
  • Inform clients how to drive project success. 
  • Deliver solutions to drive consensus for problems in a professional and timely manner. 
  • Identify additional opportunities within the ask or opportunistically within the account. 

Project Support

  • Support developing solutions to drive client business.
  • Maintain a unique perspective of a common goal to increase knowledge, communication, and awareness between team members and the client. 
  • Encourage high standards of professionalism and leadership throughout the life of a project.
  • Ensure the team is properly briefed and understands the requirements of the project/work. 
  • Share client insights and objectives to align the team to the goals of the project.
  • Create solid project plans with top-down and bottom-up budgets to support clients’ interests. 
  • Execute project plans according to established procedures, channels, and expectations. 
  • Manage and maintain project scopes and communicate status of scope to team. 
  • Facilitate and be an active participant in both client and internal meetings. 
  • Coordinate project deliverables and guide the team on potential risks.
  • Create a logical and articulate storyline of all client materials.
  • Define, negotiate, communicate, implement, and monitor quality standards on all project deliverables.
  • Manage project communication and document issues and changes that affect the project.
  • Develop status reports and work with project leaders to ensure all resources. 
  • Create a positive, team-oriented environment that leads to award-winning work.
  • Forecast, track, and manage project budgets and revenue, POs and invoices.
  • Identify, analyze, prioritize, mitigate, and communicate project risks. 
  • Work with discipline leads to define appropriate resources for client needs and deliverables.

Account Planning and Operations

  • Contribute to account road map development that will allow for solid resources and revenue management, looking at all projects being tied into the larger account picture.
  • Act as a career manager and provide project delivery guidance, mentoring and training. 
  • Participate in continuous team development to effectively deliver solutions.

 You Have: 

  • Experience managing a variety of project types, specifically marketing/ integrated campaigns (video, social, digital), dynamic content optimization (DCO), media coordination and trafficking, audience segmentation and targeting.
  • Experience with office productivity tools such as Excel, Word and PowerPoint.
  • Experience with collaboration and issue tracking tools such as SharePoint, Slack, Jira, and Confluence.
  • Experience leading teams (internal and external vendors/ partners) and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.
  • Strong competency with managing and controlling project scope, schedule, budget and resource management / reporting and change management, project roadmap development and revenue forecasting.
  • Experience working with strategy, creative and technical teams.
  • Advanced knowledge of Project Management principles, methods, and techniques.
  • The ability to tactically organize and structure activities, paying particular attention to detail.
  • Strong leadership, problem-solving, and decision-making skills to facilitate effective task and resource management.
  • Demonstrated communication, presentation, leadership, facilitation and negotiation skills.
  • Refined decision-making skills with the ability to lead driven by solutions. 
  • The ability to stay focused on driving goals in high-pressure situations.

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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