General Manager - Optical
TMI Group
Job Summary
As a General Manager at Eyeglass World, you will lead a store focused on fashion, value, quality eye care, and clear vision. This role involves achieving high customer service standards, monitoring sales and profit goals, managing store operations, and ensuring effective promotions. You will also be responsible for hiring, training, and motivating store associates, fostering a customer-first culture, and maintaining professional relations with doctors and customers. The position emphasizes leadership, urgency, and vision within the optical industry.
Must Have
- Achieve and maintain the highest level of customer service.
- Monitor and achieve profit, sales and performance goals.
- Monitor sales results against budgeted.
- Ensure all store associates achieve and maintain the highest level of customer service.
- Investigate and compile competitive information.
- Provide daily and weekly statistics to District Manager and corporate office.
- Ensure store promotions, advertising, and visual merchandising are in place.
- Hire, supervise and train all store associates.
- Motivate associates to exceed performance standards.
- Interface and maintain appropriate professional relations with the doctor, other National Vision associates and customers.
- Ability to read, analyze and interpret business periodicals, technical procedures or governmental regulations.
- Ability to effectively present information and respond to questions.
- Ability to calculate figures and amounts.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Management experience in optical industry.
- Proficient computer skills.
Perks & Benefits
- Competitive pay
- Bonus opportunities
- Health & Dental Insurance
- 401k Retirement Savings
- Flex Spending Account
- Generous Paid Time Off & Company Holidays
- Parental Leave
- Employee Eyewear Discount
- Training Programs
- Educational Courses
- Internal Promotions
Job Description
Company Description
Step into the spotlight as a General Manager at Eyeglass World and lead a store that brings fashion, value, quality eye care, and clear vision to life. With 100+ stores nationwide, we are known for bold eyewear trends, affordable prices, and same-day service. For more details about Eyeglass Word, visit EyeglassWorld.com. Working at Eyeglass World also means you are a part of a larger family of brands. At National Vision, we believe everyone deserves to see their best to live their best. That’s why we make quality eye care and eyewear more affordable and accessible for all.
As the GM, you are not just running a store; you are setting the pace, inspiring your team, and driving a culture where customers come first, results matter, and every win is celebrated. If you are ready to lead with curiosity, urgency, and vision, this is where your career takes center stage.
How would you like Sundays off? Yes, every Sunday we’re closed!
Job Description
What would you do? – The Specifics
- Achieve and maintain the highest level of customer service.
- Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
- Monitor sales results against budgeted.
- Ensure all store associates achieve and maintain the highest level of customer service.
- Investigate and compile competitive information.
- Provide daily and weekly statistics to District Manager and corporate office.
- Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
- Hire, supervise and train all store associates.
- Motivate associates to exceed performance standards.
- Interface and maintain appropriate professional relations with the doctor, other National Vision associates and customers.
Qualifications
Are you the right fit? – The Suitable Talent
- Ability to read, analyze and interpret general business periodicals, technical procedures or governmental regulations.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to calculate figures and amounts.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Management experience in optical industry.
- Proficient computer skills.
Additional Information
At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.
Our Benefits Include:
- Health & Dental Insurance
- 401k Retirement Savings
- Flex Spending Account
- Generous Paid Time Off & Company Holidays
- Parental Leave
- Employee Eyewear Discount
Focus on Professional Growth and Career Fulfillment:
- Training Programs: Develop your skills and knowledge with our comprehensive training offerings.
- Educational Courses: Gain access to courses that support both your personal and professional development.
- Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term.
At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.