Global Strategic Account Manager

2 Months ago • 12 Years + • Account Management • $112,000 PA - $196,000 PA

Job Summary

Job Description

The Global Strategic Account Manager will be responsible for driving bookings growth, leading design wins, and managing customer relationships. This includes defining and managing customer business strategies, securing new business, preparing forecasts, negotiating contracts, and conducting customer reviews. The role involves developing relationships with key decision-makers, communicating important customer information, and orchestrating internal teams to influence the supply chain. The manager will also need to lead and motivate teams, create new concepts, and gain the respect of team members to ensure customer success and achievement of sales targets. The candidate will be required to ensure adherence to company’s values (ICARE) in all aspects of their position at Coherent Corp.
Must have:
  • 12+ years of experience in Sales Account Management
  • Technology based sales and marketing experience required
  • Excellent written and verbal communication skills
  • MS Office skills including effective presentation abilities
  • Leadership Decision-making skills
Good to have:
  • Semiconductor / consumer electronics and Manufacturing knowledge
  • 5+ years laser background

Job Details

Primary Duties & Responsibilities

Bookings Growth 

  • Strategic Planning – Define and manage a comprehensive customer business strategy, including product roadmap alignment with the business units and strategic marketing to address the customer’s long-term needs. 
  • Design Win Leadership - Work with business leaders to obtain new business through design wins or programs held by competitors. Identify, assess, and manage business opportunities, create a strategy, and then drive tactics/actions for the win.
  • Business Management - Oversee preparation of the customer bottom-up forecast and monitor it on regular basis. Work with business leaders during negotiation of  all business contracts and quotations with the customer.  Carry out customer reviews and track/secure the fulfilment of all action items (design wins, bookings, billings, service, and quality issues). Set annual sales targets and monitor progress toward achievement of the targets.

 Customer Relationship Development 

  • Secure access to all relevant decision makers at an executive level and below at the customer. Create an account relationship development plan in order to secure appropriate contacts within the account. Communicate important customer specific information to management. Be recognized by the customer as empowered to champion their needs within Coherent.
  • Create, document, and execute relationship plans consistent with the Business Unit strategy.
  • Establish contacts as needed at all levels between Coherent and the customer including but not limited to Purchasing, Engineering, Program Management, Management, Operations, Quality, etc.
  • Create a dialog between top management personnel at Coherent and the customer.
  • Orchestrate Coherent’s global Applications Engineering and Businesses Development Teams to influence the account’s supply chain and global decision makers in favor of solutions from Coherent.

 Leadership 

  • Proactive leader that can motivate direct and indirect team members as well as other partners. Lead by example with a positive attitude. Create new concepts and methods to achieve assigned objectives. Able to influence key executives to support one’s strategy.
  • Able to gain the respect of Team members and create an atmosphere where you feel comfortable debating an action plan and making suggestions to drive business.   Recognize when a project is at risk of completing the task and is able to suggest adjustments to the plan.
  • Develop rapport with all aspects of Coherent’s internal teams to ensure an overall positive team atmosphere and success with the customer.

Education & Experience

  • BS with 12+ years of experience in Sales Account Management
  • Semiconductor / consumer electronics and Manufacturing knowledge a plus
  • Technology based sales and marketing experience required
  • 5+ years laser background
  • West Coast based required

Skills

  • Excellent written and verbal communication skills 
  • MS Office skills including effective presentation abilities
  • Leadership Decision-making skills 
  • Ability to work effectively within a team and complex business structure
  • Excellent problem-solving skills

 

Safety Requirements

All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.

Quality and Environmental Responsibilities

Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

Integrity – Create an Environment of Trust

Collaboration – Innovate Through the Sharing of Ideas

Accountability – Own the Process and the Outcome

Respect – Recognize the Value in Everyone

Enthusiasm – Find a Sense of Purpose in Work


 

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


 

If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@coherent.com.


 

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