Description -
Customer Support (CS) is delivering Customer Services & Support for all PPS (Personal & Printing Systems) customers, both Consumer & Commercial. Support is operated through a network of outsourced support & services delivery partners/suppliers.
We are looking for a Graduate to contribute in CS EMEA (Europe, Middle East and Africa) delivery organization, as part of the Service Delivery Support and Business Management team.
Objectives & Responsibilities:
YOU will work with an international team of Operations’ Managers, Quality Engineers, Project Managers and Process Owners to support the management of Operations. For that purpose, you will require data analysis capabilities in order support the team to create actions from insights through data.
Your role will be:
YOU will be assigned a mentor in our team that will help on your ramp up, guide you through the organization, will organize your onboarding process and support along this journey.
Requirements:
Bachelor's or Master's in Business Analytics, Engineering or a related field
Work experience is not required, but appropriate internships in industry is an advantage.
Excellent English level spoken and written
Knowledge of data modeling techniques and tools
Experience working in Python, SQL or R.
Experience in big data and data visualization tools (example: Power BI)
High analytical, technical and problem resolution capability
Enthusiasm, curiosity, participative and willing to bring new ideas and passion for business analytics
What we offer:
Sounds like you? Apply and let’s have a talk!
Sales and Services Entity (ES11)
Job -
ServicesSchedule -
Full timeShift -
No shift premium (Spain)Travel -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
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Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it.
Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so.
We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.
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