Head of Casino

1 Month ago • All levels

Game Production

Job Description

Rhino Entertainment is seeking a dynamic Head of Casino to join their Commercial Team. The role involves developing and executing localized casino strategies, managing product roadmaps, overseeing new gaming product rollouts, and supporting commercial negotiations with third-party suppliers. The ideal candidate will also coordinate promo activities, collaborate with CRM for campaigns, and implement cost-efficient game placement models. This leadership position requires a passion for casinos, a proven track record in product management, and adept leadership skills to mentor and manage the Casino Team.

Must Have:

Develop and execute localized casino strategies for Supplier/Games per Country and Brand
Create and maintain a roadmap for all casino products and content releases
Oversee the rollout of new gaming products/features, leading first-person user acceptance testing
Support the Director of Gaming in commercial negotiation and relationship management with third-party suppliers
Develop and coordinate promo activities with Content Providers on cost-effective and attractive content localisation
Collaborate with CRM to create and set up bonuses and promotional campaigns
Implement and maintain a cost-efficient model for game placement with gaming suppliers
Work closely with VIP, operations and customer service teams to ensure best practices are standard
Implement, monitor and regularly present KPIs transparently, providing actionable insights
Develop reports and dashboards to provide full visibility on casino activity
Conduct competitor and market analysis for content, T&Cs, and bonus policies
Demonstrate in-depth knowledge of practices related to bonus abuse and contribute to mitigation strategies
Collaborate with the legal team to meet all compliance requirements across all markets
Project manage the development of casino-related mechanics around bonuses, gamification and other rewards
Enhance the 'player journey' in collaboration with the UI/UX team
Mentor, manage, and lead the Casino Team
Strong understanding of games, providers, industry trends, and iGaming ecosystems
Demonstrated success as an online Head of Casino
Experience managing multi-brands and navigating diverse markets
Knowledge of brand launch processes, technical integration procedures, and casino contents configuration
Proficiency in implementing industry best practices with a keen eye on ROI
Familiarity with casino financial processes and reconciliation procedures
Proven track record in negotiating commercial contracts with third-party vendors
Knowledge of player behavior analysis, segmentation techniques, and CRM strategies

Perks:

Competitive salary based on your knowledge & experience
Quarterly performance bonus split on personal objectives and company performance
€500 Yearly Wellness & Mindfulness allowance to support an active lifestyle
Flexibility & a work-life blend through our Hybrid Working environment
Work from anywhere with our 30 days “overseas working”
Diverse, dynamic, fun environment with happy and helpful colleagues
Learning & Development opportunities to invest in your personal development
Fresh fruit, healthy snacks & food are available at the office everyday
Good tea & coffee
Free parking
Table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic office
Regular social events to strengthen long lasting relationships
Enjoy a “Me Day” on your birthday
Paid time off, including extra days for special life events
AXA Private Hospital & Dental Insurance Coverage
Form an active part of our talent acquisition, with our Referral Bonus
Great culture

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Description

We are looking for a dedicated professional who possesses a passion for the world of casinos, a proven track record of managing casino products, and adept leadership skills to guide our team to success.

What your role would look like:

Develop and execute localized casino strategies for Supplier/Games per Country and Brand
Create and maintain a roadmap for all casino products and content releases, working with the in-house development team to deliver effective integrations
Oversee the rollout of new gaming products/features, leading first-person user acceptance testing
Support the Director of Gaming in commercial negotiation and relationship management with third-party suppliers
Develop and coordinate promo activities with Content Providers on cost-effective and attractive content localisation
Collaborate with CRM to create and set up bonuses and promotional campaigns based on content localization and customer segmentation
Implement and maintain a cost-efficient model for game placement with gaming suppliers at the best business terms
Work closely with VIP, operations and customer service teams to ensure best practices are standard
Implement, monitor and regularly present KPIs transparently, providing actionable insights for key business stakeholders
Develop reports and dashboards to provide full visibility on casino activity
Conduct competitor and market analysis for content, T&Cs, and bonus policies for several regions and brands
Demonstrate in-depth knowledge of practices related to bonus abuse and contribute to the development and execution of strategies to mitigate it
Collaborate with the legal team to meet all compliance requirements across all markets
Project manage the development of casino-related mechanics around bonuses, gamification and other rewards to optimize player engagement
Enhance the 'player journey' in collaboration with the UI/UX team
Mentor, manage, and lead the Casino Team

Requirements

Qualities we are looking for:

Strong understanding of games, providers, industry trends, and iGaming ecosystems, with a focus on player dynamics.
Demonstrated success as an online Head of Casino.
Experience managing multi-brands and navigating diverse markets, including regulated and pre-regulated.
Knowledge of brand launch processes, technical integration procedures, and the configuration and setup of casino contents.
Proficiency in implementing industry best practices with a keen eye on ROI and identifying player behavior patterns.
Familiarity with casino financial processes and reconciliation procedures.
Proven track record in negotiating commercial contracts with third-party vendors and content suppliers.
Knowledge of player behavior analysis, segmentation techniques, and CRM strategies.
Exceptional communication, organisational, teamwork, and interpersonal abilities.
Data-driven approach with a keen attention to detail and strong analytical and problem-solving skills

Benefits

**Working for Rhino includes plenty of perks.

What we offer:**

Competitive salary based on your knowledge & experience
Quarterly performance bonus split on personal objectives and company performance
€500 Yearly Wellness & Mindfulness allowance to support an active lifestyle
Flexibility & a work-life blend through our Hybrid Working environment
Work from anywhere with our 30 days “overseas working”
Diverse, dynamic, fun environment with happy and helpful colleagues
Learning & Development opportunities to invest in your personal development
Fresh fruit, healthy snacks & food are available at the office everyday - and of course, good tea & coffee
Free parking, table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic office
Regular social events to strengthen long lasting relationships
Enjoy a “Me Day” on your birthday
Paid time off, including extra days for special life events
AXA Private Hospital & Dental Insurance Coverage
Form an active part of our talent acquisition, with our Referral Bonus
And to top it off, a great culture!