Head of Revenue Operations

Responsibilities:

• Revenue Strategy & Execution: 
• Develop and execute a revenue operations strategy that supports business objectives and revenue growth. 
• Collaborate with sales, marketing, and operations teams to drive annual revenue planning and create a seamless revenue engine. 
• Drive strategy, planning, operations, and overall improvement in growth and efficiency. 
• Operational Excellence: 
• Optimize and streamline sales processes, ensuring alignment and efficiency. 
• Lead the optimization of the lead-to-cash process, ensuring seamless integration across marketing, sales, and customer success. 
• Significant knowledge required on systems (Salesforce, HubSpot) and sales tools to enhance productivity and data integrity
• Streamline the Deal Desk process with Finance and Operations
• Lead cross-functional initiatives to improve revenue operations workflows and drive best practices. 
• Data & Analytics: 
• Own bookings and ARR reporting, forecasting, and KPI tracking to enable data-driven decision-making. 
• Develop and maintain key performance indicators (KPIs) to measure and report on revenue operations effectiveness. 
• Provide insights into sales performance, pipeline health, and revenue trends. 
• Work closely with Finance to ensure accurate revenue modeling and forecasting, delivering executive board reports. 
• Performance Management: 
• Develop and enforce best practices for sales performance tracking and quota attainment. 
• Implement dashboards and reporting tools to provide actionable insights for marketing, sales, and leadership teams. 
• Lead robust ICP design, segmentation, territory design, and pipeline forecasting. 
• Oversee GTM operating cadence, including QBRs, leadership meetings, weekly huddles, and forecast reviews. 
• Enablement & Training: 
• Define, document, and refine processes to create efficiency and ensure a consistent buyer journey. 
• Conduct regular assessments and feedback loops with teams to identify bottlenecks and optimize performance. 
• Develop and maintain a centralized knowledge hub of training materials and marketing assets in collaboration with product marketing. 
• Cross-Functional Collaboration: 
• Partner closely with marketing, finance, product, people, and customer success teams to ensure cohesive GTM strategies. 
• Act as a liaison between Sales and other departments to promote seamless communication and operational alignment. 
• Drive continuous improvement initiatives and leverage best practices to enhance organizational productivity. 

Basic Qualifications:

• 15+ years of experience in Revenue Operations, Sales Operations, or a related field. 
• Proven leadership experience with a track record of building and managing high-performing teams. 
• Strong analytical skills with expertise in forecasting, pipeline management, and data insights. 
• Deep understanding of CRM systems (Salesforce, HubSpot) and sales analytics tools (Tableau, Power BI). 
• Exceptional strategic thinking, problem-solving, and communication skills. 
• Experience working cross-functionally with Sales, Marketing, Finance, and Customer Success. 
• Ability to thrive in a fast-paced, high-growth environment.
• Located in NYC Metro preferred