Health & Safety Enablement Manager

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the Role

To embed and operationalise Health & Safety practices across Field Services by integrating them into existing workflows and systems—particularly the Field Management System—using Agile ways of working.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

About the Role

This role is focused on leading the delivery of Health and Safety risk controls into existing Field Services workflows. The Health & Safety Enablement Manager will do this through applying a human centred approach to all design outcomes and will act as the lead on specific programs being delivered by Field Services, as well as being the Field Services conduit for the delivery of programs being led from other business streams. For example, the central Health, Safety, Environment & Wellbeing HSEW team. In addition to delivering specific Health & Safety programs, the role will support continuous improvement of Health and Safety practices in Field Services. The focus for the role is to lead Agile ways of working to bring the right expertise to the table, and to apply subject matter expertise to deliver implementation outputs including, but not limited to development of, training content, processes and instructions and effective communication and change.

• Significantly contribute to strategic initiatives that align attitudes and behaviours of employees with various health and safety imperatives across the business, ensuring consistent application of operating systems, policies and procedures for Health and Safety
• Develop and apply enablement principles to embed safety practices into the way work is done in Field Services.
• Consolidate and streamline Field Services Safety learning experience through acting as the Field-specific content representative for training / capability programs.
• Conduct / lead effective consultation on Health and Safety improvement initiatives.
• Co-lead field trials / pilot programs for Field Services workforce, in partnership with the Health, Safety, Environment & Wellbeing HSEW team.

About You

Qualifications / Experience

• Education

Cert IV, Diploma or similar tertiary qualifications in Workplace Health & Safety, Human Resources, Customer or Employee Experience, Program Management, or related discipline

• Health & Safety Project or Program Management

Experience developing, leading and delivering Health and Safety projects or programs to a field / operational workforce (more than 1000)

• Communication & Facilitation

Skilled in stakeholder engagement, meeting facilitation, and presenting complex information clearly to leadership and frontline teams.

• Continuous Improvement

Ability to identify trends through safety data analysis, streamline processes, and promote a learning culture across teams.

• Training & Coaching

Experience uplifting capability through coaching and structured training.

• Human Centred Solution Design

Experience in applying human-centered design principles through application of strong analytical skills and the ability to translate complex problems into simple, user-friendly solutions.

• Leading Agile

Experienced in Agile methodologies, with a proven track record of delivering high-quality solutions through iterative development and collaborative teamwork

Highly Desirable

• Planning & Strategy

Exposure to strategic, tactical, and operational planning

• Stakeholder Management

Demonstrated Experience managing relationships across multiple organisational layers.

We’re not just filling a role—we’re scouting for exceptional talent who can elevate our team and drive impact from day one.

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!

_As part of your application with , you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at . Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment_

About Us

We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.

Working at , we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of , because we support the things that matter most.

Recruitment Support

We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox.

disabilityandaccessibility@team.telstra.com

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Our Teams

In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.

> Explore our teams https://www.telstra.com.au/careers/our-teams