Information Management Specialist

1 Month ago • 2 Years + • $75,000 PA - $90,000 PA

Job Summary

Job Description

AECOM is seeking an Information Management Specialist to support the Department of Water Management (DWM) and internal stakeholders. The role focuses on ensuring the effective operation and maintenance of the Enterprise Asset Management (EAM) system, supporting daily workflows, user access, and system optimization for critical infrastructure projects. Responsibilities include providing day-to-day support for EAM operations, managing user access, configuring system elements, performing contract and pricing updates, developing Quick Reference Guides, delivering training, processing and indexing project documents, resolving documentation issues, and supporting lower-level staff.
Must have:
  • Bachelor's degree in Information Systems, Business Administration, Engineering Technology or related field
  • 2+ years of experience with EAM systems (e.g., IBM Maximo, Infor, Cityworks, Oracle WAM, or similar)
  • Demonstrated experience managing user access
  • Experience with system configuration (custom fields, data views, commodity codes, contract info)
  • Strong analytical and troubleshooting skills
  • Proficient in Microsoft Office Suite
  • Excellent organizational and communication skills
Good to have:
  • Experience with SharePoint or other ECM tools
Perks:
  • Relocation assistance is not available
  • Sponsorship is not offered
  • Comprehensive benefits (medical, dental, vision, life, AD&D, disability)
  • Paid time off
  • Leaves of absences
  • Voluntary benefits
  • Well-being resources
  • Employee assistance program
  • Business travel insurance
  • Service recognition awards
  • Retirement savings plan
  • Employee stock purchase plan
  • Award-winning training and development programs

Job Details

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking an Information Management Specialist to join our Water/Wastewater business line, providing essential support to the Department of Water Management (DWM) and internal stakeholders. This position focuses on ensuring the effective operation and maintenance of the Enterprise Asset Management (EAM) system, supporting daily workflows, user access, and system optimization for critical infrastructure projects.

Key Responsibilities:

  • Provide day-to-day support for EAM operations within the Department of Water Management.
  • Manage user access including creation, updates, and deactivation of users and user groups to maintain system security and integrity.
  • Configure system elements such as custom fields, dataspies, and commodity codes.
  • Perform contract and pricing updates within the EAM system.
  • Develop and maintain Quick Reference Guides (QRGs) to support training and system usage.
  • Deliver training sessions to DWM staff and internal EAM users.
  • Process and index project documents into enterprise content management systems to support project execution.
  • Resolve documentation or information system issues, escalating complex problems when necessary.
  • Support and mentor lower-level staff, including task delegation and quality review.

Qualifications

Minimum Requirements:

  • Bachelor’s degree in Information Systems, Business Administration, Engineering Technology or related field and 2+ years of experience working with Enterprise Asset Management (EAM) systems or relevant experience.  (e.g., IBM Maximo, Infor, Cityworks, Oracle WAM, or similar platforms) or demonstrated equivalency of experience and/or education.

Preferred Qualifications:

  • Demonstrated experience managing user access, including creating, modifying, and deactivating users and user groups.
  • Experience with system configuration, such as creating custom fields, data views, and updating commodity codes or contract information.
  • Strong analytical and troubleshooting skills for resolving user / system issues.
  • Proficient in Microsoft Office Suite; experience with SharePoint or other ECM tools is a plus.
  • Excellent organizational and communications skills.
     

Additional Information

  • Relocation assistance is not available for this role
  • Sponsorship is not offered for this role 

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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About The Company

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.


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