Inside Sales Coordinator

10 Minutes ago • 2 Years + • Sales

Job Summary

Job Description

UFP Site Built is seeking a proactive and detail-oriented Inside Sales Coordinator to join their dynamic team. This role involves building strong customer relationships, coordinating order scheduling, ensuring data accuracy for quotes and orders, and supporting account managers. The coordinator will also collaborate across departments, communicate updates to customers, and participate in product training, contributing to team success in a fast-paced environment.
Must have:
  • Build strong relationships with customers through regular communication via phone and email.
  • Coordinate order scheduling and resolve issues such as back orders or delivery delays.
  • Ensure accuracy in data entry for quotes and orders based on take-off specifications.
  • Support account managers by helping fulfill customer requests and troubleshoot problems.
  • Collaborate across departments including sales, shipping, and product management.
  • Communicate updates to customers through bulletins, brochures, and program information.
  • High school diploma or equivalent required.
  • 2+ years of customer service experience, preferably in a sales or construction-related environment.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and work independently in a fast-paced setting.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
Good to have:
  • Experience with business software
Perks:
  • Competitive pay
  • Medical, dental, and vision insurance
  • Health savings account with company contribution
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Employee stock purchase program
  • Education reimbursement
  • Wellness programs

Job Details

Inside Sales Coordinator

Build Your Career with a Leader in Construction Innovation

At UFP Site Built, we’re not just manufacturing wood and non-wood products—we’re shaping the future of construction. As a national leader in value-added building solutions, we specialize in wood structural components, aluminum decks and rails, and light gauge steel systems that help build the communities of tomorrow.

We’re looking for a proactive and detail-oriented Inside Sales Coordinator to join our dynamic team. This is your opportunity to play a key role in supporting our customers and sales team, while growing your career in a collaborative, fast-paced environment.

What You’ll Do

As an Inside Sales Coordinator, you’ll be the vital link between our customers and our internal teams. You’ll ensure smooth communication, accurate order processing, and exceptional service delivery. Your responsibilities will include:

  • Build strong relationships with customers through regular communication via phone and email.
  • Coordinate order scheduling and resolve issues such as back orders or delivery delays.
  • Ensure accuracy in data entry for quotes and orders based on take-off specifications.
  • Support account managers by helping fulfill customer requests and troubleshoot problems.
  • Collaborate across departments including sales, shipping, and product management.
  • Communicate updates to customers through bulletins, brochures, and program information.
  • Participate in product training and attend trade shows or product launches as needed.
  • Contribute to team success by meeting individual goals and supporting team objectives.

What You Bring

  • High school diploma or equivalent required.
  • 2+ years of customer service experience, preferably in a sales or construction-related environment.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and work independently in a fast-paced setting.
  • Proficiency in Microsoft Office (Excel, Word, Outlook); experience with business software is a plus.

Why You’ll Love Working Here

  • Competitive pay
  • Comprehensive benefits package including:
  • Medical, dental, and vision insurance
  • Health savings account with company contribution
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Employee stock purchase program
  • Education reimbursement
  • Wellness programs and more

Ready to Grow with Us?

If you’re passionate about customer service, thrive in a team environment, and want to be part of a company that values innovation and growth, we’d love to hear from you.

Apply today and help us build something great—together.

The Company is an Equal Opportunity Employer.

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About The Company

We're successful. We've been around for more than 65 years, and we've been profitable every year since our founding. We work hard, and we know how to set and beat records. We're competitive. Our line of work is demanding, but you'll get back what you put in and have fun doing it. We're family. We care for each other and want to see each other succeed.

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