Inside Sales Representative 2

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Please submit your resume in English. English fluency is a requirement for the position.

Watch to learn first-hand from our employees what it's like to work in genomics at Illumina.

Do you enjoy science and interacting with people? Do you enjoy discussing science-related topics with some of the brightest minds in the industry? Do you thrive in fast-paced environments where you learn something new every day? Do you enjoy working with a team to develop collaborative strategies to deliver solutions that positively impact the lives of people around the world? If you're a people-oriented person with a strong background in genetics and a knack for creative problem-solving, Illumina's inside sales team may be the right fit for you. Illumina offers this opportunity to motivated, energetic, solution-oriented professionals looking to start or advance their careers in biotechnology sales.

The Inside Sales Representative (ISR) is responsible for successfully positioning and selling the company's products in a professional and creative manner within a specific geographic region. The job involves engaging and qualifying new and existing customers, positioning Illumina products to provide solutions for their projects and business needs, and partnering closely with other internal teams and field sales team members to achieve common sales objectives. The ISR role is both exciting and challenging, as you have the opportunity to work with leading academic institutions, research centers, and corporate organizations worldwide, leveraging your scientific knowledge and laboratory experience while selling products for the world leader in genomics.

Responsibilities:

• Develop a strong understanding of Illumina's technology and products and continue to learn as the Illumina product portfolio evolves.
• Establish and execute strategies to acquire new customers and retain/grow existing customer accounts to meet and exceed revenue targets.
• Support the field sales team to ensure customer demands are met in a timely manner.
• Respond to incoming calls to address customer requests, such as quotes, product information, and product pricing and availability.
• Network with existing and potential customers to identify sales opportunities.
• Partner with internal and field teams to generate quotes, process orders, update systems, and generate reports.
• Demonstrate the ability to present versatile and unique solutions during customer negotiations to establish mutually beneficial circumstances for both the customer and Illumina.
• Have the ability to learn, adapt, and gain from each experience to become more effective in subsequent sales scenarios. • Work effectively in a team environment to drive and create revenue opportunities.
• Manage post-sale customer relationships, including a strategy for developing repeat and long-term business relationships.

Requirements:

• Fluent in Portuguese and English
• Solid foundation in Genetics and Molecular Biology to enable a better understanding of the wide range of customer applications in order to uncover sales potential.
• 2+ years of experience in a life sciences laboratory, sales role, or related field with customer-facing experience is preferred.
• Experience with strategic sales skills with a proven ability to develop and grow key accounts is preferred.
• Effective, professional, and comfortable presentations to clients, colleagues, and management are preferred.
• Knowledge of Next Generation Sequencing and Genotyping methods is preferred.
• Self-motivated to continue learning beyond initial onboarding within the role.
• A demonstrated desire to be an effective collaborator within a team-based sales environment and a willingness to provide and seek feedback from teammates.
• Strong desire to "win" and build relationships with clients.
• Approach tasks with urgency. Willingness to plan, prioritize and manage time efficiently.

Education:

• Bachelor’s degree in Life Sciences or related field; a postgraduate degree is a plus.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.