Intermediate Backend Engineer (Ruby/Python), AI Engineering: Duo Chat

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization.

An overview of this role

Ready for a unique opportunity at GitLab? Join our dynamic remote team, working on the core of GitLab' AI driven capabilities as a member of our Duo Chat group.

Your mission? Boost AI capabilities, integrate heavyweights like Google Vertex AI, and shape the roadmap by adding new tools and improving testing processes. Your tech playground includes Ruby on Rails, Python, and more. Experience with GraphQL, RSpec, and large language models? Fantastic!

You'll be part of a tight-knit team of specialist, collaborating remotely in an agile environment. Success is measured by your code quality, contributions to the team, and the evolution of GitLab Duo Chat.

Why us? This isn't just a job; it's your chance to shape the future of AI-powered chat at GitLab. Your expertise in debugging, testing, and developing new tools will be key to your success.

Ready to dive into the future of AI at GitLab? Apply now! We're excited to meet potential candidates like you and welcome a new star to our team. Let's shape the future together!

What You’ll Do  

• Develop features and improvements to the GitLab product in a secure, well-tested, and performant way.
• Collaborate with Product Management and other stakeholders within Engineering (Frontend, UX, etc.) to maintain a high bar for quality in a fast-paced, iterative environment.
• Advocate for improvements to product quality, security, and performance.
• Solve technical problems of moderate scope and complexity.
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. Maintain and advocate for these standards through code review.
• Recognize impediments to our efficiency as a team (“technical debt”), propose and implement solutions.
• Represent GitLab and its values in public communication around specific projects and community contributions.
• Ship small features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects.
• Participate in Tier 2 or Tier 3 weekday and weekend and occasional night on-call rotations to assist troubleshooting product operations, security operations, and urgent engineering issues.

What You’ll Bring 

• Significant professional experience with Ruby on Rails and/or Python.
• Knowledgeable about AI technologies, specifically experience with GitLab Duo Chat or similar systems built on generative AI preferred
• Familiarity with GraphQL and RSpec
• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems.
• Comfort working in a highly agile, intensely iterative software development process.
• Self-motivated and self-managing, with excellent organizational skills.
• Demonstrated ability to work closely with other parts of the organization.
• Share our values, and work in accordance with those values.
• Ability to thrive in a fully remote organization in a startup-like environment

About the team

What sets us apart? We're not just maintaining; we're evolving and innovating. Challenges fuel us – from integrating AI features to revolutionizing debugging and testing processes, each obstacle is an opportunity.

Why should you care? This isn't just a coding gig; it's about shaping the narrative of AI at GitLab. Your success is measured by the impact you make – on code quality, team contributions, and the evolution of GitLab Duo Chat.

Ready to be a key player? Apply now! We're seeking minds like yours to join us in crafting the future of AI at GitLab. Let's innovate and shape the future together!

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.