IT Asset Administrator

Focus of the Role

As the IT Asset Administrator, your role is pivotal in managing the full lifecycle of IT assets across TCS sites, ensuring accurate inventory tracking, compliance with audit requirements, and timely provisioning and recovery of equipment.

About the Team

We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our purpose to build a connected future so everyone can thrive.

A taste of what the role entails:

• Maintain accurate records of all IT assets (laptops, docking stations, headsets, tokens, etc.) using internal tracking systems and Power BI dashboards.
• Coordinate asset provisioning for new hires, including tagging, documentation, and handover.
• Manage asset returns, replacements, and lease-end processing in coordination with vendors and internal teams.
• Ensure compliance with asset accountability protocols, including gate pass issuance and return documentation.
• Support the IT support team by preparing devices for deployment and assisting with configuration and imaging.
• Monitor and report on asset utilization, shortages, and surpluses to support procurement planning.
• Collaborate with business support and finance teams for audit readiness and policy alignment.
• Serve as the primary point of contact for asset-related queries and escalations at the assigned site.

To be successful in this role, you must have:

Essential Qualifications

• 1+ years of experience in IT asset management or inventory control.
• Strong organizational and documentation skills.
• Ability to work independently and coordinate across multiple departments.

Preferred Qualifications

• Familiarity with asset tracking tools, ticketing systems, and Microsoft Excel/Power BI.
• Experience in a BPO or enterprise IT environment is a plus.

If you are looking to take the next step in your career, we want to hear from you!

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

Please Note: Before applying for internal vacancies, advise your 1-up manager of your intention to apply, regardless of the length of time you have been in your existing role. Generally, you should have been in your current role for at least 12 months (Band 2 – 4) / 18 months (Band 1) before moving internally, unless you have the approval from your current 1-up manager. Existing managers will support an employee moving internally, provided they meet the 12-month (Band 2 – 4) / 18-month (Band 1) minimum service in their current role.