IT Business Solution Specialist - Digital Workplace & Collaboration

CyberArk is looking for aa IT Business Solution Specialist with deep expertise in knowledge management, digital transformation, and modern productivity and collaboration tools. The ideal candidate will have specialized experience in the Microsoft 365 product suite.

This role demands both functional and hands-on expertise in Microsoft 365 technologies, including SharePoint, Teams, OneDrive, and Power Platform along with a solid understanding of Azure services and Microsoft 365 governance.

You will be working with cross-company groups to understand their needs, design solutions, and deliver them while providing top-quality service. 
This includes application issue resolution, configuration, managing security/permissions, providing support for users, and supporting any IT system malfunctioning issues.

Key Responsibilities:

• Lead the design, development, and deployment of Microsoft 365-based solutions to support knowledge management and digital workplace transformation
• Serve as a subject matter expert in Microsoft 365 technologies, advising stakeholders on best practices, governance, and adoption strategies
• Manage the full lifecycle of business solutions, from requirements gathering through implementation, testing, training, and support
• Build low-code/no-code applications and automated workflows using Power Apps and Power Automate to streamline business processes
• Configure, maintain, and support SharePoint Online, Microsoft Teams, and OneDrive environments to meet collaboration and document management needs
• Administer Microsoft 365 tenant-level settings, ensuring compliance, security, and optimal performance
• Collaborate with IT and business teams to identify opportunities for digital enablement and increased productivity
• Provide user training and create documentation to facilitate solution adoption and effective usage

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