IT Support Engineer (2nd line)
9 Months ago • All levels
Job Description
The IT Support Engineer will support clients by troubleshooting technical problems related to applications, systems, and computer hardware. Responsibilities include installing and configuring Linux and Windows systems and software, supporting databases by writing queries, analyzing errors, and creating backups, and creating and updating user manuals and technical documentation. The ideal candidate should possess strong knowledge of Linux and Windows Server operating systems, basic SQL knowledge, a good understanding of LAN/WAN configuration issues, and basic knowledge of virtualization.
Good To Have:
- Experience in the IT industry
- Ability to write scripts, including PowerShell and Bash
- Communicative Ukrainian
Must Have:
- Knowledge of Linux and Windows Server operating systems
- Basic knowledge of SQL
- Understanding of LAN/WAN configuration issues
- Basic knowledge of virtualization
- Communicative English
Perks:
- Individual training budget and days off from work
- Flexible working hours
- Relocation package
- Medical care and life insurance
- MyBenefit cafeteria and Multisport
- Subsidized meals
- Sports and integration events
- Language classes
- Referral program
- Work-life balance
- Healthy snacks, fruits and vegetables
- Yoga and fitness sessions at the office
- Carpooling
What you’ll do
- Support our clients by troubleshooting technical problems related to applications, systems, and computer hardware
- Install and configure Linux and Windows systems and software according to established procedures
- Support databases by writing simple queries, analyzing errors, and creating backups
- Create and update user manuals and technical documentation
Your qualifications
- Good knowledge of Linux and Windows Server operating systems
- Basic knowledge of SQL
- A good understanding of LAN/WAN configuration issues
- Basic knowledge of virtualization
- Communicative English
Nice to have
- Experience in the IT industry
- Ability to write scripts, including PowerShell and Bash
- Communicative Ukrainian
Important to us
- An authentic passion for IT
- Availability to work shifts
- Initiative, commitment and willingness to develop your skills
- Ability to communicate complex technical issues in a simple way that’s understandable to the end user
- Communication and teamwork
Benefits
- Individual training budget and days off from work
- Flexible working hours
- Relocation package
- Medical care and life insurance
- MyBenefit cafeteria and Multisport
- Subsidized meals
- Sports and integration events
- Language classes
- Referral program
- Work-life balance
- Healthy snacks, fruits and vegetables
- Yoga and fitness sessions at the office
- Carpooling
Set alerts for new jobs by Novomatic
Set alerts for new jobs in Poland
