IT Support Engineer (2nd line)

4 Months ago • All levels

Job Summary

Job Description

The IT Support Engineer will support clients by troubleshooting technical problems related to applications, systems, and computer hardware. Responsibilities include installing and configuring Linux and Windows systems and software, supporting databases by writing queries, analyzing errors, and creating backups, and creating and updating user manuals and technical documentation. The ideal candidate should possess strong knowledge of Linux and Windows Server operating systems, basic SQL knowledge, a good understanding of LAN/WAN configuration issues, and basic knowledge of virtualization.
Must have:
  • Knowledge of Linux and Windows Server operating systems
  • Basic knowledge of SQL
  • Understanding of LAN/WAN configuration issues
  • Basic knowledge of virtualization
  • Communicative English
Good to have:
  • Experience in the IT industry
  • Ability to write scripts, including PowerShell and Bash
  • Communicative Ukrainian
Perks:
  • Individual training budget and days off from work
  • Flexible working hours
  • Relocation package
  • Medical care and life insurance
  • MyBenefit cafeteria and Multisport
  • Subsidized meals
  • Sports and integration events
  • Language classes
  • Referral program
  • Work-life balance
  • Healthy snacks, fruits and vegetables
  • Yoga and fitness sessions at the office
  • Carpooling

Job Details

What you’ll do

  • Support our clients by troubleshooting technical problems related to applications, systems, and computer hardware
  • Install and configure Linux and Windows systems and software according to established procedures
  • Support databases by writing simple queries, analyzing errors, and creating backups
  • Create and update user manuals and technical documentation

Your qualifications

  • Good knowledge of Linux and Windows Server operating systems
  • Basic knowledge of SQL 
  • A good understanding of LAN/WAN configuration issues
  • Basic knowledge of virtualization
  • Communicative English

Nice to have

  • Experience in the IT industry
  • Ability to write scripts, including PowerShell and Bash
  • Communicative Ukrainian

Important to us

  • An authentic passion for IT
  • Availability to work shifts
  • Initiative, commitment and willingness to develop your skills
  • Ability to communicate complex technical issues in a simple way that’s understandable to the end user
  • Communication and teamwork

Benefits

  • Individual training budget and days off from work
  • Flexible working hours
  • Relocation package
  • Medical care and life insurance
  • MyBenefit cafeteria and Multisport
  • Subsidized meals
  • Sports and integration events
  • Language classes
  • Referral program
  • Work-life balance
  • Healthy snacks, fruits and vegetables
  • Yoga and fitness sessions at the office
  • Carpooling


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About The Company

The NOVOMATIC AG Group is one of the biggest international producers and operators of gaming technologies and employs more than 24.500 staff worldwide. Founded by entrepreneur Professor Johann F. Graf in 1980, the Group has locations in around 50 countries and exports high-tech electronic gaming equipment and solutions to around 100 countries. The Group operates around 214,000 gaming terminals and video lottery terminals (VLTs) in its some 2,100 plus gaming operations as well as via rental concepts.


Through its numerous international subsidiaries, NOVOMATIC is fully active in all segments of the gaming industry and thus offers a diversified Omni-channel product portfolio to its partners and clients around the world. This product range includes land based gaming products and services, management systems and cash management, online/mobile and social gaming solutions as well as lottery and sports betting solutions together with a range of sophisticated ancillary products and services.


A characteristic of NOVOMATIC is its unique innovative strength. That is why research and development has such a high priority. Thanks to its many technology centers, NOVOMATIC is a pioneer in the development of innovative gaming products and systems solutions. The Group’s development activities focus both on “Distributed Gaming Solutions” as well as on gaming content and application software.


Links:

www.novomatic.com

www.novomatic.com/magazine

https://www.novomatic.com/en/explore-novomatic/careers


All data subject rights under the GDPR can be addressed directly to LinkedIn. For more information on data protection at NOVOMATIC AG, you can access our privacy policy at https://www.novomatic.com/en/privacy-statement

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